Themedutch

I finally found it, uploads/woocommerce_uploads/.htaccess

I have no idea yet why there is an deny from all placed inside the file, when I removed it video is uploading fine.

But thank you all for your help,
Mike

Hi (@rainfallnixfig,
Can you please confirm me that you have no problem on your installation, I’m I realy the only one with this problem. But I will check again the logs and place it here, but I can tell you their is nothing to see ??

Hi @rainfallnixfig,
Yes that’s exact the issue Im having, but this is not caused by WordPress but by WooCommerce. The reported bug is first about WordPress and second it’s over 4 years old, so not that current.

Again, the WordPress library has no issues, its only on WooCommerce downloadable product.

Sure all is up to date,
Cheers

Hey @maykato and @rainfallnixfig,
So sorry just was making a joke. I can see you guys offer great support, as always.

I mean when I create a downloadable product, and when I add a video as a download file it will display the error notice.

So I don’t mean the default product gallery image uploader, I mean the File URL were you upload a downloadable file. Their it will display the error notice when you try to upload a video.

– I used Firefox, Chrome and Safari.
– I did a plugin test, only WC active.
– I did use Storefront, maybe not likely it could be Porto theme.
– Video upload via Media is no problem, also on post or page there is no problem uploading the video. I located the problem at only the downloadable file.

Thanks Mike

Hello Mirko,

Im not sure why you need screenshots on how to upload a product video/image, are you new to WooCommerce ?

Im not a newby, creating with Woo since 2009. Can you please send my support request to the developer, he will know what to look for. This is not a bug from my theme, plugins or server. This is an issue caused by WooCommerce.

Thanks Mike

Hi Andre,

Well I’m having a headache, spend so much time. But anyway.

1. No, I tested this makes no difference.
2. I used different files from 4mb to 200mb.
3. Yes I’m sure, used mp4, mov
4. No that’s not the problem.

Tested Storefront, same issue.
Plugin test same issue.

I also tested all settings WooCommerce/Products/Downloadable products. Normally I use Force downloads without any problems, but for testing I tried all settings, all no luck.

So im sure its not a third party plugin, nor our server. ( yes we have our own dedicated severs)

I think its WooCommerce related, because my server can accept the video files. Because when I upload the same video into a page or post, I have no issue and it shows me instant the video preview.

From Media Library I also can upload a video with no problem, my only problem is on products. Media error: Format(s) not supported or source(s) not found.

Yeah I hope to hear you also soon ?
Thanks Mike

Hello,

The program seems not to be performing as you describe. If upon first checking the ‘weekdays’ it then checks ‘dates’, then by default if no individual ‘weekday’ (Saturday, Sunday, etc.) is selected then it should automatically only take the ‘special opening dates’ – correct?! This DOES happen, up until the ‘day of’ which is where something goes wrong in the backend. For example, I have selected that pre-orders can be done 7 days in advance, I do NOT have any weekdays selected but only ’special opening dates’ (January 21, 22, 23, 24, February 12, 13, 14). Customers sitting behind the computer on January 20th can seamlessly order for any of the dates. The moment the clock turns to January 21st, customers can seamlessly order for January 22, 23, 24, February 12, 13, 14 BUT NOT for January 21st – so an order placed on the 21st FOR the 21st does not work – it says the shop is closed – but in the store timing the shop is OPEN! In order to work around this, I must then, on January 21st, also enable ’Thursday’ (because January 21st IS a Thursday), and of course change the pre-order days to 6 – ONLY THEN can customers order for January 21, 22, 23, 24, February 12, 13, 14.

We DO NOT want our shop to be open 30 days in advance. we have a menu that changes each week. The new menu is published on Sunday for the following week. With the exception of holidays (Christmas, Valentine, Easter) customers can only pre-order their meals for the week ahead.

Please advise!

Hi @yuluma,
I have also made a Dutch translation a few weeks ago, and the fields are in the po file. Only: on & Change at the footer were not included, but this should be fixed in the latest translation file said wp-scripts.

I still need to replace my translation file, as I have the old one. Maybe you or me can send the po file to wp-scripts when ready and tested. So other Dutch guys and girls can use it.

Same here, my client is killing me for this option. Looks bad and not that proffesional at the moment because you have to select twice deliver or pickup.
Once for the Food store and second for the delivery addon.

Hello WP Scripts,
I’m having the same issue on bistrotwogo.nl, can you please share the solution.

Thanks Mike

So sorry, all good all working on mobile.

Already fixed

Update fixed the issue, thanks for your help.

This is what I mean with great Support, great guys your update from a few minuts ago did the job. The Time Format is working now and the notice is gone.

5 stars
Thanks Mike

After the update of today the issue is still there, it’s a nightmare.