themagicm

I figured it out. Logged into the db, looked at the data in the tables and deleted the injected data, fixed the issue that enabled the injection.

That was my next reply. I dont think you had to go thru the reinstall but when I was accessing myexamplecrap.com it wouldnt work but https://www.myexamplecrap.com it would. Mine was a .htaccess issue. Glad it works!

through phpmyadmin you can change your admin password.

go to the wp_users table and find your admin username. For that row, update user_pass. For the “Function” select MD5. Then type a new password and save. You should be able to get back in. I use mysql direct but I remember a few years back I used phpmyadmin and that is what I did.

I had a 500 error also, ended up being php-xml not being installed when I moved it all to a VM. Is that all you changed? You were “just editing themes” and bam it broke? Doesnt make sense, you’re leaving out something you were doing.

Yes, in theory you can restore your site like you said. mysqldump the database, import it into a new db. Copy over your wp directory and fire it up. It can also be a theme causing the problem. I had a working copy of my site but when I brought it over,white screen. So I disabled the theme and installed twentyfifteen theme or something like that. When I previewed my previous theme I noticed the white screen and then looked at php errors, apache, site errors, etc..

Edit your wp-config.php and enable WP_DEBUG..
define( ‘WP_DEBUG’, true );

Access site and see what errors you get.

You mean Jetpack, right? no biggie..not related to admin password, it can be disabled.

When you say he cant login to his wordpress dashboard, you mean his main control panel to his site where he manages his site/theme/pages, etc. Correct?

Nevermind..figured it out.. php-xml not installed :-/

All is well.