thelugnutspodcastgroup21

Hello @keleigh824

This was helpful and I was able to successfully switch over to hosting with Spotify. Thank you so much for the help with this issue.

• This reply was modified 2 months ago by thelugnutspodcastgroup21.

Hello @keleigh824

I added the plugin and put the code in and it did not change anything. Unless I did something wrong because I have never done something like this before.

Hello @zahardoc

Apparently, changing the cover art did not work. When I contact Spotify support, they tell me that they keep receiving this error on their end: “I understand. Here’s the error message we got: Failed to parse xml: Invalid XML: Error on line 1: DOCTYPE is disallowed when the feature “https://apache.org/xml/features/disallow-doctype-decl” set to true.” The link does nothing.

When I tried to get a better explanation of what this error means, they said that “It seems your podcast RSS feed is currently have some issues with XML format which you can see on your feed’s line one.” What do I need to fix in order to solve this issue?

Hello @zahardoc,

Everything was working properly until I believe sometime last month when I saw that I was getting a lot of 404 errors on my website that has links to all of the different podcast episodes. Then a couple of days ago, a friend and I went in and tried to fix everything. We got one of the podcasts to work and then decided that it would be best to switch hosts from SSP to Spotify for Podcasters.

After going in and deactivating all plugins except for SSP (Seriously Simple Podcasting), I found that that the feed works properly and does not redirect to the website. At this point, how do I determine which plugin is causing the issue and when I find it, what steps do I need to take in order to fix the problem?

Thank you for the help. It is very much appreciated. Also, I will make sure to post in the right forum next time.