thelastbestwest

AMAZING SERVICE – thank you! Fixed already. Great support team and great plugin!

First off: Facts don’t care about feelings.

I don’t want to discourage you, but it is unprofessional to talk about your feelings being hurt. What about our clients feelings when they couldn’t access our website, or their account? What impression do you think they had of our business?

Yes you did respond quickly to the troubled update, and apparently corrected it.

We have not retried the plugin and have de-activated it. We will try it again, after testing.

We were very pleased with your plugin and it does fill a need with word press. So we would like to encourage you with a donation of 50 dollars.

The plugin itself is worthy of 5 STARS.

Broke our website. Can’t even get to the admin console. Have our hosting company doing a full restore now. How the hell did this get to the “guaranteed 100% compatible” stage???

I have this same problem and sent you the log. Sorry did not put in our email address ([email protected] and website is https://thelastbestwest.com).

unknown_token: It looks like your Jetpack connection is broken. Try disconnecting from WordPress.com then reconnecting

We have a similar issue that has not been resolved. When we update to anything past 3.09 our customers cannot checkout. Clicking on Proceed to Checkout takes them briefly to the checkout page and then flips to a white screen that has our email address on it. We did open a support ticket but they couldn’t resolve (took all of the proper steps – deactivated all of our plugins and changed our theme and it still happens). Thankfully 3.09 still works for us.

This is happening to us as well. Have had to disable the plug-in for now – we would be happy to go the premium version if this will solve the problem as we really like the simplicity of the Popup overall.

thelastbestwest.com