Lucian Apostol

I have tried again to replicate the problem and it is working just well for me. Can you uninstall the plugin and reinstall it again from scracth, maybe it will work. What template do you use ?

We have tested and it is working ok on our test servers. I would like you to tell me if you got any error after installing the plugin. If you have FTP access, can you check error_log file on your root directory, or wp-admin directory and see if there is any error related to our plugin.

Thank you in advance.

Hello.

Can you please give me more details about your usage.

WordPress version
Plugin version
Was it first time installation or upgrade
what version you had before
Any other plugins that you use that may cause conflicts

Please check the latest version. The problem should be fixed now.

Hello.

Thank you for reporting this. It is a known issue and we are working to figure it out. Hoping that we will fix it later today.

We have just released a new version. Can you check if it is working for you right now ?

I have provided a fix for media button too. Please tell me if it is working for your right now.

Hello. We have made some work to the plugin. Can you check and confirm me that the “insert link” button is working right now ?

On my all testing environments it is working and we will move to fix the “add media” button.

Hello. Can you please update to 2.9.5.2 and see if the problem persists ? When you add the links they may not appear on the page immediately, but if you refresh the page you will see the links there. We are working on this and will make it everything work smooth in the next update. Right now we are working to resolve a previous bug.

Hello. Can you please update to 2.9.5.2 and see if the problem persists ? When you add the links they may not appear on the page immediately, but if you refresh the page you will see the links there. We are working on this and will make it everything work smooth in the next update. Right now we are working to resolve a previous bug.

Hello. We are still trying to fix this. I have setup different environments to test the plugin and it is working fine. Maybe there is a problem when updating the plugin. We will check and we will release a new version soon.

Please check the latest version 2.9.5 and see if you still have problems.

Hello.

Thank you for letting us know about this problem. We will check everything that we added in the last update and we will fix it.

Thank you for your help. With your information we were able to replicate the error and to fix the features that generated the conflicts.

Thank you for providing us all the details. I wanted to let you know that we are still working to see what happened and fix the issue.