TheBusinessCat

Hi Dmitry,

Thank you very much, I will await your feedback.,

Hi @wpmudevsupport14,

Thank you very much, That works.

All the best for 2023.

Hi @wpmudevsupport12,

Thank you for the advise.

I got the following fatal error when rendering on the frontend:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes)

I increased the PHP memory limit to 256MB, and it seems to have resolved the issue.

Thanks once again.

All the best.

Hi @missveronicatv,

Thank you for your assistance regarding the tabs.

Is there any code snippets one can use to get this data to show on the profile pages?

• This reply was modified 2 years, 3 months ago by TheBusinessCat.

Hi @wpmudevsupport14,

Thank you for your response.

I make a clone of the website and actually tried it on a different hosting account, and everything works as it should, even with all the other plugins activated.

Could this then be an issue with the current hosting? And if so, how would I know what is causing this issue and how would I explain it to the hosting company?

I noticed under Site Health => Status the SQL server is outdated. Could this be the cause?

Thank you.

Hi there,

Sorry for re-opening this thread, but I am having the same issue again.

Here is a video link to show what is happening:

https://www.loom.com/share/95d1a417360b4b2eb7993014b15cbac5

Just to answer the questions posted previously:

WordPress core and all the themes/plugins are up to date.

I am using the Divi theme.

The PHP version of the site is 8.1.

### wp-core ###

version: 6.1.1
site_language: en_US
user_language: en_US
timezone: Africa/Johannesburg
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 2
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/poweralot/public_html
wordpress_size: 370.91 MB (388928502 bytes)
uploads_path: /home/poweralot/public_html/wp-content/uploads
uploads_size: 22.29 MB (23368747 bytes)
themes_path: /home/poweralot/public_html/wp-content/themes
themes_size: 53.94 MB (56555753 bytes)
plugins_path: /home/poweralot/public_html/wp-content/plugins
plugins_size: 136.04 MB (142643060 bytes)
database_size: 19.72 MB (20679220 bytes)
total_size: 602.89 MB (632175282 bytes)

### wp-active-theme ###

name: Poweralot Theme (Poweralot Theme)
version: 1.0.0
author: Web Consultant Geek
author_website: https://webconsultantgeek.com
parent_theme: Divi (Divi)
theme_features: core-block-patterns, block-templates, widgets-block-editor, post-thumbnails, custom-background, automatic-feed-links, menus, title-tag, post-formats, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, wp-block-styles, editor-style, widgets
theme_path: /home/poweralot/public_html/wp-content/themes/Poweralot Theme
auto_update: Disabled

### wp-parent-theme ###

name: Divi (Divi)
version: 4.19.2
author: Elegant Themes
author_website: https://www.elegantthemes.com
theme_path: /home/poweralot/public_html/wp-content/themes/Divi
auto_update: Disabled

### wp-plugins-active (9) ###

All-in-One WP Migration: version: 7.68, author: ServMask, Auto-updates disabled
Custom field finder: version: 0.3, author: Team Yoast, Auto-updates disabled
The Courier Guy Shipping for WooCommerce: version: 5.0.8, author: The Courier Guy, Auto-updates disabled
Ultimate Member: version: 2.5.1, author: Ultimate Member, Auto-updates disabled
WooCommerce: version: 7.1.1, author: Automattic, Auto-updates disabled
WooCommerce PayFast Gateway: version: 1.5.0, author: WooCommerce, Auto-updates disabled
WooCommerce Wholesale Prices: version: 2.1.5.1, author: Rymera Web Co, Auto-updates disabled
WOOF - WooCommerce Products Filter: version: 1.3.0, author: realmag777, Auto-updates disabled
Wordfence Security: version: 7.8.0, author: Wordfence, Auto-updates disabled

### wp-plugins-inactive (2) ###

Facebook for WooCommerce: version: 3.0.5, author: Facebook, Auto-updates disabled
Forminator: version: 1.21.0, author: WPMU DEV, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 64M
upload_max_filesize: 64M
max_effective_size: 64 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-962.3.2.lve1.5.67.el7.x86_64 x86_64
httpd_software: Apache
php_version: 8.1.13 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 120
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 64M
php_post_max_size: 64M
curl_version: 7.84.0 OpenSSL/1.1.1p
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.2.44-MariaDB
client_version: mysqlnd 8.1.13
max_allowed_packet: 1073741824
max_connections: 750

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/poweralot/public_html/wp-content
WP_PLUGIN_DIR: /home/poweralot/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

Hi @beardev

Thank you for responding to my questions.

I have sent a message through your official website with regard to question 1.

For question 2, is there any way to show the number of appearances? Does this perhaps show on the player page under statistics? I can’t check this at the moment due to my issue in question 1.

Thank you.

Hi Adam,

Thanks for your message.

For some strange reason, everything seems to be working this morning, so not sure what happened.

Everything was updated when I tried yesterday, so not sure what is up.

Thanks so much for assisting. I appreciate it.

Hi Pawel,

Thank you for your message.

I don’t mind seeing the deprecated message, and can just deactivate the debugging plugin to hide the messages.

As mentioned it must have something to do with Forminator, because when I deactivate Forminator then everything works as usual. When I re-activate Forminator, then I have the issues mentioned in my first message. I’m trying to find out why this would be.

I checked the debug.log file as you suggested but only see deprecated messages. I did a search and could not find any fatal errors.

Thank you.

• This reply was modified 2 years, 4 months ago by TheBusinessCat.

Hi there,

I was playing around in the settings, so now the headings show as all the same. So that is sorted.

Thank you for your help.

Hi,

There is enough space for the team names as they are very much similar in length.

I need the columns as is so I don’t want to add or remove columns. Did you look at the page I was referring to?

Also if I have set a match as postponed will it show the match as postponed? I have set a match to postponed but it does not show as postponed.

Thank you.

Hi Venkat,

Thank you, I have submitted a support ticket.

Regards,

Ryan

Hi Venkat,

Thank you for confirming.

Can I submit a support ticket there even though this is not a pre-sale question? When I go to the link you mentioned, it states that all support questions must be asked on this forum.

Regards,

Ryan

Hi Harshad,

I checked this morning, and the stats are as follows:

Current cache size: 144 bytes
Number of files: 2

Does that mean the preloader is working?

Regards,

Ryan

Hi Venkat,

Thank you for your response.

I have purged the cache and it has been reset, so will check again tomorrow if there are stats of the cache size.

Regards,

Ryan