The Fagan

Eventually I got an email that worked to get a new password.
So I was able to fix the menu problem.
And I added the iThemes security plugin.
Will the other website Wakkerstoom still be able to attach itself again to my website link?

Hi, thank you for replying.
The reason I didn’t get back to you straight away, is that: Vox Telecom has now decided to help me. So the site is up and running…
Except: I can’t upload images into the media library!
I found there a no wp-upload file in the WordPress download I got off the internet!
That’s very strange…why would WordPress offer a free download if there aren’t all the files in it!

Thank you for trying to help. Sorry to take so long to get back to you.
Since your reply, I tried changing ftp permissions, but got `Forbidden 403′ on trying to login.
I tried speaking to my ISP (Vox Telecom South Africa) support, but they refuse to help in any way. They say I must do the website designing myself!
I then deleted WordPress files from my FileZilla ftp (thinking to get rid of the offending file in someway in the system) and downloaded a new WordPress to my laptop. Then unzipped it and inserted it into my ftp connection.
But that’s where I got stuck. My ISP doesn’t provide an auto installer! And can’t connect with my database there.
And because I’m not fully IP, I can’t re-install my website properly: I tried every instruction I could find on the internet, but configuring files is too complicated for me.
Please is there anything else I can do, to re-install my Website?

Hi. Also tried (permissions 755) that too. Still can’t login in.
How do you fix the wp-load.php on line 37 problem?

I tried renaming the .htacess couldn’t get login to admin.
Then I tried doing that with the plugins, I got in and it was the WordFence plugin that was making the problem. So I tried to delete it. Idoesn’t delete completely. And because I’m concerned with security I freshly installed it again… and my site was working.
Then when I tried a few days later to login, I got the http error 500 messages again!
This time my ISP sent me this message:

We have investigated on our end and found that the issue is with your code.
Please see below the errors that point to part of the code that is causing the website not to function properly.

[Sun Nov 11 07:50:19.319491 2018] [:error] [pid 19762] [client 159.20.215.254:3097] PHP Warning: require_once(/var/www/adafagan.co.za/www/html/wp-config.php): failed to open stream: Permission denied in /var/www/adafagan.co.za/www/html/wp-load.php on line 37

[Sun Nov 11 07:50:19.319554 2018] [:error] [pid 19762] [client 159.20.215.254:3097] PHP Fatal error: require_once(): Failed opening required ‘/var/www/adafagan.co.za/www/html/wp-config.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /var/www/adafagan.co.za/www/html/wp-load.php on line 37

I don’t know how to fix that! I’ve googled and got no help on that.
So I’ve changed permissions on directories and files to 750 & 644 (including wp-config.php, .htaccess & wp-load.pnp) ….but still can’t login to my admin!

Please how do I fix this problem with error 500 and wp-load.php on line 37 ???
Please I need simple un-complicated instructions. No high IT stuff. Because I can’t find line 37 in the file (when I downloaded it) and if I did, I won’t know what to find there or how to make changes!!!

Hi. Thanks for answering so quickly.
These are the seven plugins that keep re-appearing, instantly, even though they have just been updated:
AddToAny Share Buttons
Jetpack by WordPress.com
Simple Page Ordering
Squirrly SEO 2018 (Briefcase)
Subscriber by BestWebSoft
WPtouch Mobile Plugin
Yoast SEO

• This reply was modified 6 years, 10 months ago by The Fagan.

How do I deactivate the `Photon’ module? Where do I find it?
But why is JetPack behaving this way, ie not showing images in the first place? Everything was fine before!

Sorry I did another thread on this topic. I’ve been off the internet (new connection with ISP) and didn’t remember. Also it’s hard to find old/recent threads quickly and easily!

As to no images on my pubic side of my website:
I disconnected the Jetpack plugin as you advised and my images appeared. Great, but now I don’t have the other services they provide, eg: no stats on how many people come to your website, etc! So why have they done this with the new version?
What other plugin does WP provide that gives us full coverage?
Thanks for answering my requests while I was away. Appreciated your kind help.

Oooh thank you.
I logged out as you advised and I now I see it with name and email address too.
Hooray! Now I hope subscribers will flow in again.
Thanks again.

Aaah, now there is something! That didn’t happen before when I put {ALO-EASYMAIL-PAGE] WITHOUT THE SPACES!
But How do people respond to that? There is no place for them to fill in their names or their email url address.
You widget in sidebar: is just the same! No place to fill in names and email urls.

Hi,
I did that (without spaces) previously with the same result with spaces (as is my last statement.
I will do it now without spaces so you can see what it really looks like:
https://www.adafagan.co.za/newsletter

I did as you said above, and tried it again now again, but this is what the newsletter page looks like: it just says:
Newsletter
[ALO-EASYMAIL-PAGE]

Once they click Newsletter on the menu, that is all my visitors to my newsletter page will see!
There is no subscription form with first and last name or email slot to fill in on the page! So how will people submit their contact details and I receive new/more subscribers?

Thanks,
I didn’t know I was on the wrong support group!!

Thanks for coming back to me.
But I must report that somehow the plugin was automatically updated. I didn’t do it. Wordfence must have done it, perhaps because of the hacking (RxR HaCkEr) we have been experiencing.
I’m very pleased to have the plugin up and running again, thank you.

Just checking up on ALO widget form & placed it in the side bar, only to find it isn’t a form where one can submit their name & email address, so they can receive newsletters.
What a shame. Maybe that is why I’m not getting any new subscribers!