Justin Case

@macmanx Thank you for the help. I will try that out (renaming the folders with the themes being used) to at least confirm that it is a studiopree / genesis issue.

Thanks again.

Thank you, @macmanx

Yes, I am trying to get support through studiopress as well.

In the meantime, supposing I have to reinstall wordpress and start from scratch, is there a guide on which database tables to copy so that I can reconstruct my posts / pages as easily as possible? Thanks in advance.

@macmanx I believe it is three separate installations. (Bluehost is kind of weird because the files are located in subdirectories of the main directory).

Sorry I can’t confirm 100% since I can’t get in to the admin area.

@macmanx

Thank you for the reply.

Yes, I have gone in to the database and changed the active_plugins value to a:0:{} and I still have the same problem. (I also used ftp to rename the plugins folder back to plugins)

And just to double check one thing: the wp-config.php file is supposed to be in the root directory (ABOVE the wp-admin, wp-content, and wp-includes folders), right?

And one other thing: the three sites of mine that are down all use the Genesis theme and a sub-theme (by directory press). Is it possible via phpmyadmin to select a different theme just to see if it a problem with the genesis theme?

But my fourth site is using the Twenty Seventeen theme provided by wordpress (version 2.4) and that seems to be working fine. It is hosted on the same account with Bluehost.

And just to clarify, in my wp-config.php the prefix is listed as wp_ which is what I see in my database for the tables.

For example. my posts table is:

wp_posts

• This reply was modified 1 year, 8 months ago by Justin Case.

Thank you for the reply @macmanx

Unfortunately I tried this on another site (with the same issue) and I got this message:

Configuration Error
Your?wp-config.php?file has an empty database table prefix, which is not supported.

Also, it automatically takes me to the https://www.markromerophotography.com/wp-admin/install.php

page instead of just the /wp-admin/ page. I mean, literally if I type in:

https://www.markromerophotography.com/wp-admin/

it redirects to

https://www.markromerophotography.com/wp-admin/install.php

After I renamed the plugins directory to plugins.hold

This was after I tried using the ftp method to rename the plugins directory to plugins.hold

(I used my markromerophotography.com site instead of marinhomephotography.com because bluehost has such a crazy ftp scheme I can’t even find the plugins forlder for my marinhomephotogrpahy.com site).

Any other suggestions? Do I just need to use PHPMyadmin to change the mysql tables as in the first suggestion?

Thanks in advance.

Just so the javascript error is easier to read, I am posting it here:

JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
Prefixed Fullscreen API is deprecated. Please use unprefixed API for fullscreen. For more help https://developer.mozilla.org/en-US/docs/Web/API/Fullscreen_API load-scripts.php:443:6458
This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for further details and to join the discussion on related tools and features! post.php
“Failed to load: https://www.marinhomephotography.com/wp-includes/js/tinymce/plugins/wpview/plugin.min.js”

[Mod: Please–No bumping]

Thank you for taking a look.

I guess you are right. I just clicked on one of the popups, and indeed it did increase by one, so I guess it is working.

i just don’t understand why it would have dropped off so suddenly in both clicky and in google analytics.

If it was JUST google analytics or JUST clicky, I would think it was a problem with their tracking, but it is both of them.

and none of the other pages have suffered a drop in traffic. Just that one page (because ALL of my icegram links point to that one page ( our best-sellers.html page).

I just can’t figure it out…

Hi there, Andrea:

Thanks so much for your response and the suggestions.

It is so weird because clickthrougs literally dropped like a rock on the 25th, and has stayed low since then.

While I will certainly use your suggestions, it looks to me like some sort of technical problem.

I thought it might just be a problem with google analytics, but I double checked with clicky and it shows the same thing. A drop of almost 70% stating on September 25th.

Incidentally, the traffic to the referring pages (the pages upon which icegram appears) has been consistent. And the clickthrough rate to OTHER links on those pages (links to other articles – not icegram popups) has been constant.

Could there be some sort of technical issue that I am not seeing? I am on a CDN (cloudflare) but I don’t think that would affect it, would it?

Ok, I think I may have found it. But I would still like to know if doing this is going to cause any problems:

RewriteCond %{THE_REQUEST} ^.*/index\.html
RewriteRule ^(.*)index.html$ https://www.yourdomain.com/$1 [R=301,L]

Just let me know if this is a bad thing or not…

By the way, I do love simple hooks a lot. I wish I knew more php so that I could use it more, but even though I don’t know so much php, it is still very helpful.

Thanks agian.

Thanks for the note. I will continue my search on some other forums.

Already tried that…

Alternatively, if there is a way to create customs fields for CATEGORY pages that is built into Genesis 2 framework, that would be great, too. Just let me know.

Anything?