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  • Thread Starter tgtommyrocket

    (@tgtommyrocket)

    I called my ISP to change my IP address, but that hasn’t solved the problem. My ISP says it is an issue with the bogen filters at the webhost. How do I get WordPress to correct this?

    Thread Starter tgtommyrocket

    (@tgtommyrocket)

    There have been no additional responses on this issue but several months and a brand-new laptop later, I continue to have the problem. Here is some additional information:

    I am getting a 403 error whenever I try to access the site for which I write. (www.theweeklings.com) Whenever I try to access the site via my wifi through both my Android phone and my Lenovo (windows 8.1) laptop, I get this message:

    You don’t have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    I AM able to access the site, using my phone, through a 4G connection but I am unable to get to it via my wifi on any other device. The problem, at present, only seems to occur when I try to access https://www.theweeklingscom via my Wifi. Administrators at that site have no trouble accessing it, nor do any of the other writers.

    I called my ISP to change my IP address, but that hasn’t solved the problem.

    Thread Starter tgtommyrocket

    (@tgtommyrocket)

    haha – thanks for the mini-lesson. ??

    To answer your questions:
    1. I cannot access the site with any browser except TOR
    2. All other bloggers and admins can access the site
    3. I have not tried logging in from another computer but it’s not the log in that’s the problem on my home comp, it’s the actual site access. From my home computer I cannot even get to the login screen.
    4. I can log in from TOR browser and my username/password are still valid on the site.
    5. I had my ISP change my IP and I’m still unable to access the site so it would seem that whitelisting my new IP may not work, but I can try.

    Is the .htaccess film something that is stored on the hard drive or is it something that can only be accessed through the site?

    Thread Starter tgtommyrocket

    (@tgtommyrocket)

    *stares* *blinks*

    I don’t know what any of that means. Security plugin? FTP? .htaccess file? rules?

    I’m not sure. One minute I was working happily away on wordpress, next minute I got a 403 Forbidden error.

    I tried clearing my cache/cookies and changing my IP address but still get the same error. This is the exact message I get:

    You don’t have permission to access /wp-login.php on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at https://www.theweeklings.com Port 80

Viewing 4 replies - 1 through 4 (of 4 total)