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  • Thread Starter tfrederick014

    (@tfrederick014)

    I have downloaded and installed the linked plugin update and it appears to resolve the card information issue but not the fee duplication issue.

    • This reply was modified 3 years, 8 months ago by tfrederick014. Reason: I was wrong / too quick to assume 100% failure
    Thread Starter tfrederick014

    (@tfrederick014)

    I will try that.

    TaxJar got back to me and gave me a generic response about how they calculate tax rates. Saying a zip+4 is more accurate since some zip codes may contain multiple rates. In this case zip 14564 only contains one rate and is only located in 1 county not 3.

    I tried inputting 14564-9117 into my billing and shipping address upon checkout on my website and it spit out 7.5%.

    So I guess I’m going to need to use an address validation solution that autocorrects zips to zip+4 so TaxJar stops calculating the wrong tax amount.

    Maybe in a future update WooCommerce Services will implement such a service.

    Thread Starter tfrederick014

    (@tfrederick014)

    The TaxJar calculator is still telling me it’s Monroe County or Wayne County with 8.0% tax not Ontario with 7.5% Screen Shot with full address Screen Shot with just Zip I have cleared all cache and cookies in my browser as well.

    Thanks for the heads up, I posted the public address to my store’s location.

    Here’s a screen shot from the NYS website

    Thread Starter tfrederick014

    (@tfrederick014)

    After multiple attempts the get assistance from my new Host Bluehost and searching blindly all around the internet, I was able to figure it out and resolve the problem myself.
    The problem was within my database and luckily nothing was wrong within the code (contrary to what my host was telling me).

    After logging into the phpmyadmin and navigating to the proper database. I dropped the specific tables that were related to my issue. After dropping the tables I then deactivated Woocommerce via the wp-admin plugin settings and reactivated it. Woocommerce recreated the tables for me and all I had to do was recreate the shipping zones, methods, and other vital settings that were reset (not too big of an issue since not being able to sell products was a bigger one).

    Thank you to everyone that tried to help me out in the world (They will probably never read this).

    Hopefully if someone comes across this issue in the future they find this post of mine and it helps them resolve their issues.

Viewing 4 replies - 1 through 4 (of 4 total)