texofant

OMG thank you so much dear!!!
Yup that was the problem.

What could I do to debug this further? I’m really out of ideas ??

I did put the merchant ID in the settings, see the screenshot. As I stated before, everything looks completely correct, but I still get the message “Dieser H?ndler unterstützt Google Pay noch nicht.” (this merchant doesn’t support google pay yet) when a customer uses google pay.

still same message. This is my google pay console
https://ibb.co/WBwsmhw

No I entered tvnoir.de and www.tvnoir.de, it’s all good on the google side, see
https://ibb.co/Gt1Prk2

www.remarpro.com automatically adds the stupid https:// it did not come from me.

• This reply was modified 4 months ago by texofant.
• This reply was modified 4 months ago by texofant.

Unfortunately, adding https://www.tvnoir.de as a domain didn’t help, I still get this:
“Dieser H?ndler unterstützt Google Pay noch nicht.”
(“this merchant doesn’t support Google Pay yet).
But in my google pay console, both https://www.tvnoir.de and tvnoir.de are green and active.

also, any request to https://www.tvnoir.de is forcibly redirected to https://tvnoir.de…

I saw that but I couldn’t image it applies since I haven’t used https://www.tvnoir.de in ages for anything. How can I see which version google expects?
I now added https://www.tvnoir.de as a second domain, is that correct? There is no way to avoid the waiting time for another approval, right?
Thank you

this is the screenshot of the google pay console:

https://ibb.co/J2fmyxG

• This reply was modified 4 months ago by texofant.

Thanks for the very fast reply, amazing. I tried picking the “round outline” one, that seems to be the one they want. Thank you.

Also, the code has a really bad quality, and I’m not sure the team is competent.
I discovered two severe flaws in their code, e.g. one that scans 40.000 database rows to answer the question “is the product for this event available?”.
I gave them the fix for the problems, it’s weeks ago, still not implemented.

Ok thanks for the fast reply! Big fan of your product btw

I have clicked that [x] button a million times, that’s why I’m extra annoyed.

None of your 5 remarks deal with the heart of the matter, which is that
*if you do businessin Europe* (not if your headquarter is in Europe)
*before* committing to a purchase,
you have the legal obligation, to make the customer fully aware
*of the concrete obligation* (not just throwing in the word “trial”)
that she commits to.
No amount of apologizing and offering refunds and options to cancel *later* helps against you violating this simple principle and thus making the whole process illegal and prohibiting you from offering your product like this in the EU.
Let me know what your legal counsel thinks, I think it’s great that you investigate, thank you!

No matter how you sugar-coat your “apologizing is better than asking” strategy, it’s a *clear* violation of EU consumer protection rights. Emphasis by me:

“EU regulations mandate that for online purchases, consumers must explicitly acknowledge that they are aware of the obligation to pay, typically by pressing a payment confirmation button. Additional payments, such as for express delivery or other services, require *explicit consent* from the consumer, and consent cannot be assumed through pre-ticked boxes or any form of default opt-in on the trader’s website. This is to ensure that consumers are not charged for services they did not *actively choose*.

EU law requires that any additional payments beyond the primary service or product must be *clearly agreed to by the consumer*, ensuring transparency and *consent in all transactions*. If there is no option or information provided about additional services, and a charge was made without explicit consent, it is contrary to EU consumer protection regulations.”

As you can see in the screenshot of the pricing page you mentioned, see below, there is no such information presented before agreeing to the transaction, so rankmath’s practices are in violation of EU law. A “Free Trial!” that doesn’t disclose the actual price, neither on this page, nor on any page you see until the checkout is completed, and you brag about that? You guys are weird. Actually, the eternal “Blowout Anniversary Sale! Ending Soon!” should have given the game away. When was the last time there wasn’t a sale “ending soon”?