GDPR/CCPA Cookie Consent Banner Admin

Hello, sorry to hear about your experience.

Unfortunately the previous version of this plugin was no longer compliant with GDPR and required significant development in order to allow websites to scan and report cookies and adequately respond to their visitors’ consent preferences, in accordance with the law. While we don’t expect you to continue using Termly, we hope you take this into account with the new service that you choose.

Hello, sorry to hear about your experience.

Unfortunately the previous version of this plugin was no longer compliant with GDPR and requires significant development in order to allow websites to scan and report cookies and adequately respond to their visitors’ consent preferences, in accordance with the law. We do offer a free version for those who need a more approachable solution, however we do need to support the development and maintenance of this application.

Hello, sorry to hear that you will be uninstalling the plugin. This new version was updated to include mandatory requirements by the GDPR and other legal jurisdictions to keep your business compliant. This includes reporting the cookies served by your site and their purposes, and blocking scripts that users opt out to receiving.

We offer the functionality required for compliance for free on our basic option, and charge for those who are looking for additional configuration. This funds the continued development of the plugin as well as research into the ever-changing legal industry.

To update on this issue, we have just released a patch that has addressed issues experienced by some users.

Hello, while we haven’t been able to reproduce the issue, we just released a post-release patch that we hope has addressed this bug.

In addition to this, we have just released a version update to patch a post-release bug that could have resolved your issue.

Hello,

Thanks for this feedback. We are exploring adding support for the WP Consent API in a future release. For now, a visitor’s consent preferences can be retrieved via a JS Callback. See this pen for an example: https://codepen.io/Termly/pen/YzqBdQL

Hello, thank you for the feedback. This latest update was a significant change that adds new functionality to ensure your site is compliant with new and changing international regulations. There is both a free and a paid tier. You can read more about the changes here: https://termly.io/wordpress-plugin/

Hello, we’ll be happy to help. The first check would be to ensure you’re on the latest WordPress version. If that doesn’t work, please file a support ticket with our team at https://help.termly.io/support/tickets/new so that we can look into the issue further.

Thank you for the bug report. We are looking into the issue with urgency.

Hello,

We’re sorry to hear you are experiencing issues.

The plugin has been tested with the WP 5.8 update. We would like to help troubleshoot your issue further. Please contact our support at https://help.termly.io/support/tickets/new for us to investigate.

Hello,

Our cookie consent solution still offers a free solution, with more functionality available at the paid tier for users who have more complex requirements to respond to global privacy regulations.

You can learn more here about the transition of Termly’s new offering: https://termly.io/wordpress-plugin/

Hello,

Thank you for the feedback. This major update in 3.0 is designed to help websites remain in compliance with the ever-changing rules and regulations, with some major changes under the hood.

We did our best to notify the community of these changes, with the update being optional, and notices included in previous minor version changes.

You can read more about the changes here https://termly.io/wordpress-plugin/ and feel free to reach out to support if you have any further questions: https://help.termly.io/support/tickets/new.

• This reply was modified 3 years, 8 months ago by GDPR/CCPA Cookie Consent Banner Admin.

Hello,

Thank you for the feedback. This major update in 3.0 is designed to help websites remain in compliance with the ever-changing rules and regulations, with some major changes under the hood.

We did our best to notify the community of these changes, with the update being optional, and notices included in previous minor version changes.

You can read more about the changes here https://termly.io/wordpress-plugin/ and feel free to reach out to support if you have any further questions: https://help.termly.io/support/tickets/new

Hello,

Thank you for the feedback regarding the page view limitation. This major update in 3.0 is designed to help websites remain in compliance with the ever-changing rules and regulations, with which come additional costs of supporting multiple delivery conditions, script blocking and audit logging. You can read more about the changes here https://termly.io/wordpress-plugin/ and feel free to reach out to support if you have any further questions: https://help.termly.io/support/tickets/new