terip

Hello,

My products are also marked as ‘Sync and show’, but they seem to remain stuck in the ‘not synced’ status.?

I’ve reviewed your suggestions above:

1. We’re using Google Listings & Ads plugin Version 2.5.5
2. The Google Merchant Center account is linked properly to our WooCommerce store.
3. Adhere to Google’s product data requirements. –> I reviewed the link you shared and believe our products are compliant.
4. Did you recently change the visibility option status of the products? Yes, I changed visibility today to ‘Sync and Show.’ Then I used this page https://yoursite.com/wp-admin/admin.php?page=connection-test-admin-page (substituting my URL for yoursite.com) to attempt to Sync all Products but returned ‘Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.’
5. Look for any sync errors in?Marketing → Google Listings & Ads → Product Feed → Issues to resolve. No issues to resolve.
6. Inspect your Google Merchant Center account for errors. I do not see any errors.

I appreciate any help you can provide. Thank you!

Here is my WooCommerce status report:

` WordPress Environment

WordPress address (URL): https://www.kitesintheclassroom.com<br>Site address (URL): https://www.kitesintheclassroom.com<br>WC Version: 8.0.3<br>REST API Version: ? 8.0.3<br>WC Blocks Version: ? 10.6.6<br>Action Scheduler Version: ? 3.6.1<br>Log Directory Writable: ?<br>WP Version: 6.3.1<br>WP Multisite: –<br>WP Memory Limit: 1,000 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 1,000 MB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 5000<br>cURL Version: 7.74.0<br>OpenSSL/1.1.1n

SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.5.19-MariaDB-0+deb11u2-log<br>Max Upload Size: 1,000 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.0.3<br>WC Database Prefix: wp_<br>Total Database Size: 90.20MB<br>Database Data Size: 67.76MB<br>Database Index Size: 22.44MB<br>wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.20MB + Index: 0.09MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.97MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 3.52MB + Index: 1.47MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 2.52MB + Index: 2.02MB + Engine InnoDB<br>wp_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cartflows_ca_cart_abandonment: Data: 0.11MB + Index: 0.02MB + Engine InnoDB<br>wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_commentmeta: 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amn_mi-lite: 2<br>attachment: 304<br>custom_css: 2<br>display_type: 7<br>displayed_gallery: 1<br>et_body_layout: 3<br>et_footer_layout: 4<br>et_header_layout: 3<br>et_pb_layout: 67<br>et_template: 7<br>et_theme_builder: 1<br>gal_display_source: 5<br>lightbox_library: 8<br>mailpoet_page: 1<br>mc4wp-form: 1<br>nav_menu_item: 21<br>ngg_album: 1<br>ngg_gallery: 1<br>ngg_pictures: 2<br>oembed_cache: 22<br>option-tree: 1<br>page: 20<br>post: 25<br>postman_sent_mail: 250<br>product: 6<br>revision: 171<br>shop_coupon: 2<br>shop_order: 1203<br>shop_order_refund: 2<br>ssp_slider: 1<br>vtmam-rule: 1<br>wp_global_styles: 3<br>wpautoterms_page: 2<br>wpcf7_contact_form: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (23)

WooCommerce Canada Post Shipping Plugin with Print Label: by PluginHive – 2.8.8<br>Divi Side Cart by Divi Life: by Divi Life — Tim Strifler – 1.0<br>Divi FilterGrid: by DiviPlugins – 2.9.6<br>Facebook for WooCommerce: by Facebook – 3.0.33<br>Flexible Shipping: by Octolize – 4.22.0<br>Google Listings and Ads: by WooCommerce – 2.5.5<br>Site Kit by Google: by Google – 1.108.0<br>Smash Balloon Instagram Feed: by Smash Balloon – 6.2.1<br>Mailchimp for WooCommerce: by Mailchimp – 3.2<br>Post SMTP: by Post SMTP – 2.5.9.4<br>Termageddon + Usercentrics: by Termageddon – 1.3.5<br>Tiger Technologies Plugin: by Tiger Technologies – 1.0<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.25<br>Booster for WooCommerce: by Pluggabl LLC – 7.1.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.2.2<br>WooCommerce Price Based on Country: by Oscar Gare – 3.2.3<br>Sequential Order Numbers for WooCommerce: by SkyVerge – 1.10.1<br>WooCommerce: by Automattic – 8.0.3<br>Smush Pro: by WPMU DEV – 3.14.2<br>WP Super Cache: by Automattic – 1.10.0<br>SmartCrawl Pro: by WPMU DEV – 3.7.2<br>WPMU DEV Dashboard: by WPMU DEV – 4.11.21<br>WPS Hide Login: by WPServeur<br>NicolasKulka<br>wpformation – 1.9.9 Inactive Plugins (1)

WooCommerce Payments: by Automattic – 6.4.1 Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: ?<br>Force SSL: –<br>Currency: CAD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #11970 - /shop/<br>Cart: #28 - /cart/<br>Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.<br>My account: #30 - /my-account/<br>Terms and conditions: #15114 - /terms-and-conditions/ Theme

Name: Kites in the Classroom<br>Version: 1.0.0<br>Author URL: https://qubit-web.com<br>Child Theme: ?<br>Parent Theme Name: Divi<br>Parent Theme Version: 4.22.1<br>Parent Theme Author URL: https://www.elegantthemes.com<br>WooCommerce Support: ? Templates

Overrides: – Geolocation debug info

Default customer location: geolocation<br>MaxMind GeoIP database: ?<br>MaxMind GeoIP license: ?<br>MM_COUNTRY_CODE: ?<br>GEOIP_COUNTRY_CODE: ?<br>HTTP_CF_IPCOUNTRY: ?<br>HTTP_X_COUNTRY_CODE: ?<br>HTTP_X_REAL_IP: ?<br>HTTP_X_FORWARDED_FOR: ?<br>REMOTE_ADDR: 64.4.231.181<br>Real external IP: 64.4.231.181<br>WCPBC_USE_REMOTE_ADDR: –<br>Geolocation Test: ? PBC Settings

Version: 3.2.3<br>Base location: CA:BC<br>Base currency: CAD<br>Price Based On: billing<br>Shipping: –<br>Test mode: –<br>Test country: –<br>Load products price in background: ?<br>Prices entered with tax: –<br>Calculate tax based on: billing<br>Display prices in the shop: excl Zone Pricing United States

zone_id: united-states<br>enabled: yes<br>name: United States<br>countries: US<br>currency: USD<br>exchange_rate: 1<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: CA<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: –<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Tracking enabled: – Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-09-11 20:31:16 -08:00<br>Options: ?<br>Notes: 159<br>Onboarding: completed Action Scheduler

Complete: 285<br>Oldest: 2023-08-11 20:29:21 +0000<br>Newest: 2023-09-11 18:52:21 +0000

Failed: 5,721<br>Oldest: 2022-08-23 21:07:50 +0000<br>Newest: 2023-09-06 21:52:17 +0000

Pending: 4<br>Oldest: 2023-09-11 20:15:23 +0000<br>Newest: 2023-09-18 14:18:48 +0000 Status report information

Generated at: 2023-09-11 10:52:29 -08:00<br>`