Tejas Sonawane

Hi there,

Unfortunately, we don’t have any plans of bringing this out right now as this is the desired workflow of the plugin.

The plugin doesn’t delete the necessary cookie irrespective of the user’s consent.

I have pitched your idea to the product team, and if we get more requests around this, we will definitely consider picking this up.

Regards

Hi there,

As per the error message, the issue is through the theme ‘covernews-pro’.
We kindly suggest please try switching another theme.

Best Regards

Hi there,

Thanks for letting us know,

We have considered this issue and will be resolved in the upcoming release.

Feel free to contact us in case of any issues.

Best Regards.

Hi there,

Thanks for reaching out.

We analyzed your site and found that may be ‘Responsive Gutenberg Blocks Addons’ plugin is not activated. Please make sure it is activated.

Additionally, The slider used on the site belongs to the other plugin.

Best Regards

Hello there,

Could you please raise a ticket on the CyberChimps support forum by contacting ‘[email protected]’ with detailed information and screenshots?

It will help us to resolve the issue on priority and give you the best possible solution.

• This reply was modified 1 year, 9 months ago by Tejas Sonawane.

Hi there,

Thanks for reporting.

We’ll do our best to examine the issue using the mentioned plugin.

If the problem is encountered, we will resolve it in the upcoming release.

Best Regards

Hi there,

Thanks for pointing out this issue.

We have considered this issue and will be fixed in the upcoming release.

Best Regards

Hi there,

Thanks for you reaching out.

You can insert the provided code using the below steps:
1) Dashboard -> Appearance -> Customize
2) Header -> Scripts
3) Insert the provided code.

Hope, this helps for you.

Please feel free to contact us in case of any issues.

Best Regards.

We apologize for the late response.
It seems that you have inserted the code incorrectly.
The code must be enclosed in the <script>tag.
Please use the code provided below.

<script>
var _gaq = _gaq || []; _gaq.push([‘_setAccount’, ‘UA-33250060-1’]); _gaq.push([‘_trackPageview’]); (function() { var ga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true; ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘https://www’) + ‘.google-analytics.com/ga.js’; var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s); })();
</script>

Hope, this helps for you.
If you are still facing issues.
Please feel free to contact us.
Best Regards

We apologize for the late response.

We were unable to replicate this issue on our end.
Could you please provide us with the steps to replicate the issue along with the screenshots?
We will analyze the issue and come up with the best possible solution.

Best Regards

We apologize for the late response.
It seems that you have inserted the code incorrectly.
The code must be enclosed in the <script> tag.
Please use the code provided below.

<script>
var _gaq = _gaq || []; _gaq.push([‘_setAccount’, ‘UA-33250060-1’]); _gaq.push([‘_trackPageview’]); (function() { var ga = document.createElement(‘script’); ga.type = ‘text/javascript’; ga.async = true; ga.src = (‘https:’ == document.location.protocol ? ‘https://ssl’ : ‘https://www’) + ‘.google-analytics.com/ga.js’; var s = document.getElementsByTagName(‘script’)[0]; s.parentNode.insertBefore(ga, s); })();
</script>

Hope, this helps for you.

If you are still facing issues.

Please feel free to contact us.

Best Regards

Hi there,

Thanks for pointing out this issue.

We have considered this issue and will be resolved in the upcoming release.

Best Regards

Hi there,

Thanks for pointing out this issue.

We have considered this issue and will be resolved in the upcoming release.

Best Regards

Hi there,

Thanks for reaching out.

It appears that you have a child theme enabled on your website, which is maybe why the mentioned code is visible.

It is outside of our scope to modify a child theme.

Contact us at any time if you have questions.

Best Regards

Hi there,

Thanks for reaching out.

Could you please provide the steps to replicate the issue along with the screenshots?

We will try to come up with the best possible solution.

Best Regards