tech2serve

@oclair,

What happens if you go into a couple of meetings (backend/admin side) and republish them? Do they then start showing up in the list?

Hi @mochel232,

I kept looking at your site and found what I suspect is the cause of your issue. Somewhere in the code a change was made that appears to be (or include) a comment to the affect of

    <!-- ADDED IS THE TYPE OPTION FOR THE MEETING APP. -->

     <!-- INITIAL CHANGE WAS MADE 7/28/2020 -->

If you figure out how to roll this back, I think your issues will be resolved.

@mochel232,

I agree that something is up with your site. I’m not seeing updates to the filters work either.

I suggest disabling all the plugins you have (other than TSML) and see if things work then. If so, start enabling plugins one an a time until you see what breaks it.

As a note: future new requests for support should be submitted via our dev site. Please see the features posts here for more information. Obviously I’ll continue to help you here until this issue gets resolved.

I’m not seeing any obvious errors, but I am seeing some things that confuse me so I’m going to engage the more experienced devs.

You seem to be getting an empty data set back for jQuery request, yet individual meeting data is loading.

In the meantime, if you have access to MySQL or its logs, perhaps you can look in those and see if anything jumps out?

• This reply was modified 4 years, 7 months ago by tech2serve.

What PHP version are you using? Please ensure it is 5.6 or newer.

If you have access, please enable WP_DEBUG in wp-config.php and let’s see if you get a PHP error on your screen when you try to load the meetings page.

Hmmmm. Nothing obvious jumping out at me. Two simple things you can try are to go into the Settings–>Permalinks page, and simply re-save those settings. Sometimes that resets how WordPress accesses the database, although usually that is with 404 errors.

Another simple step you can try is to deactivate and reactivate the plugin and see if that clears up things.

Let me know after that?

Me too. I’m assuming you’re the latest version of the plugin (if not, tell me the version) and that you’ve rolled back any recent modifications you’ve made.

For example, it appears you’re using the Location field for notes, and since Location caches address, I’m not entirely sure how the interaction would unfold. Is using the location field in that manner new since the last time single_meeting page loaded?

I’m not seeing any console or other error, so if you can’t track down the problem to a change you’ve made, I suggest looking at your permalinks and seeing if something got messed up with those. If nothing else, go into the permalink page and save it (which often resets problematic links).

Although I’m grasping for straws here, try deactivating (not delete) the plugin and reactivate it. See if that makes any different.

Let me know where you stand after that? Might be a good idea to move the convo over to our new support site where we can get some screen caps from you.

@howard2002,

I just happened to catch your comment. We don’t usually see comments on threads that have been closed/resolved.

If you’re still having troubles, please start a new thread, preferably at our imporovedimproved support page

Thanks.

Hi @trundlore,

I accept that your concern is valid. Deep down I know the number of technically challenged users (especially with something like a hover/link) rapidly diminishing, but there are still some out there. Heck, I still find some with flip phones. In reality, we struggle to find a balanced between “old” and “new”, and I don’t believe we should always develop the code for the lowest common denominator. At the end of the day, most areas still provide printed lists.

That said ?? I will discuss the issue with the other developers to see if we can come up with a simple solution.

Thanks for the feedback.

Hi Pete–

No. The app does not have a setting for that. I’ve found with the browsers/computer I use, I can click on the link and my computer will dial the call. Or, as you’ve pointed out, users can hover over the link and jot down the number (which they would have to do anyway if they aren’t dialing from the computer.

You’re welcome on behalf of the team (i.e., someone else did the actual fix ?? ).

Thanks. We’ll take a look.

@osnicky59, @chip902,

Every meeting in WordPress has an associated unique slug. For example, in my dev database, ?tsml_meeting=happy-joyous-and-free-2, the part after the = is unique for the meeting. That is the only real identifier. You can extract this from the URL of the meeting.

HTH

I’m with you now. We don’t have anything like that I’m aware of.

If you want to pursue this, I suggest coming over the our dev site, and creating a fork of the plugin to try and create your own short code. We’re happy to have devs contribute.

Hi @chip902 (Andrew)–

We don’t have a way for user’s to update meetings directly, and I suspect WordPress permissions wouldn’t allow this without some significant mods.

TSML does have a way you can have users provide feedback about meetings, and that might be the best option for your admin/you finding out about a meeting reopening.

I’m not following you with your second question.