Andrew Comb

Ahh that second setting is in the pro version, it’s flipped to being off, instead of on, for default behavior.

I managed to fix this with a simple bit of CSS

product_cat-all {height: 700px;}

(that was a value that suited, it’s normally much shorter)

and did the same to another custom taxonomy, but yeah first thing I noticed on release day!

That is really odd, why did they delete my post?

Nothing I’ve done bar the css hack has worked, I’ll look into the database fix.

Many thanks for getting back to me, I’ve sent all the relevant logs etc over! ??

Ok I have managed to spin up a development copy of the site, and done some testing using the debug tool, It looks like I was in error, and it’s Not ‘WPC Composite products which are in error’, after all, but another plugin “WooCommerce Chained Products” which is available through the Woo Store.

What appears to be happening is as follows:

Chained products are added to to the basket (invisibly), these are all the products which come with the products we sell, they have prices, but are supposed to be ‘free’ to the customer, as it is a bundle of items.

In both 4.7.2 and 4.7.1 of your plugin, it ‘sees’ the items, as items, with their pricing, but in 4.7.2 it adds the price (incorrectly) of the items, and in 4.7.1, it does not add the prices (correctly)

If you wish to have admin access to our development site to figure out how, we are happy to assist. I also captured the json files, but all it’s really showing is that on the working version, the product line the “line_subtotal” and “line_total” have values in them vs not having values in them, and not really showing why it’s happening?

Ok I’ve found the culprit, it was some custom CSS as part of our theme, I’ve disabled that, and the functionality is returned.

https://www.bathroom-images.com/wp-content/uploads/2023/05/Website_Report_Signature.txt

My system status. I have a lot of plugins, which are really slowing down working out what it is and it is not!

Ok I am getting somewhere, but this is really odd.

Ok so I have a staging site version of my site, so I deactivated all the plugins, except WooCommerce, and then tried it, worked no problem, so it is a plugin conflict. So I slowly turned on all of my plugins, one by one ,(we have quite a few for our complex store ecosystem), and as I activated the last one.. It worked fine!?

I’ve partly figured out what the issue is: the little ‘white box’ with a white diamond (in the screenshot) under it is a dialogue which says ‘Start by adding variations’. So when I clicked the ‘got it’ button on creating my first test variation. As I enabled each plugin in turn, that dialogue doesn’t ever appear again. It’s just something that first appears as I’ve recently upgraded to 7.7.0. So the problem is still there, It’s just masked by the fact I got rid of the popup!

I’m now going to have to do a second staging site, and test each plugin off and on to work out what is currently causing the popup to be blocked, due to an incompatibility.

There’s no fatal errors, I believe it’s simply a modal popup which is being damaged in some way by a plugin incompatibility, but because I cannot close the modal, the site is locked out. My colleague managed to tab through the fields and hit saved draft, once you have bypassed the modal, the site works as it should.

Not a problem. Yes, I saw it’s been pulled from the repository. Luckilly I figured out what was causing the error, and got my site working!

Thanks, this seems to have been fixed now!

Thank you, I look forward to testing the update!

Sorry for the slow reply, I don’t work over the weekend ??

Ok so the lite version is plugins/wp-lister-for-ebay
and the pro version is plugins/wp-lister-ebay

They both seem to use the same database entries, though you’d need to speak to the dev if the pro version uses more (obviously it has more functionality).

That makes sense, as per advised, I have left the wp-lister-for-ebay installed, but not running, because it conflicts with the pro version (and acts as a fallback, if I need to move my licence to another site etc). so it’s not detecting the plugin as not installed, but inactive.

Thanks for looking into this for me!

• This reply was modified 5 years, 7 months ago by Andrew Comb.

Yes, it’s been the same way since I installed it, and there’s nothing custom about the install. the only possible reason I can think is I initially moved from the free version to the paid for version, which are both using the same data tables (there’s not a second set for the free version present), so maybe it’s confusing it?