tdcinhawaii

Takayuki-

Thank you so much for your help. My client has now upgraded from PHP4 to PHP5, the problem has been solved.

Thank you again.

Takayuki-

Something else: there is an .htaccess file in the wpcf7_uploads subfolder, should that be there? Could that be causing the problem?

Hi sorry for the late reply on this:

The theme is a Gorilla theme called Mainstreet. I have not updated WP recently and there are no new plugins.

When I re-installed, I deleted the plugin folders and re-uploaded.

Thank you,
Tara

Thank you Takayuki for sending the link. Despite my research, I hadn’t seen that information and I hoped it would solve my problem. It did not.

I have both the wp-content/uploads folder and the wpcf7_uploads subfolder. Permissions are enabled to allow writing.

While I receive the email, I do not receive the attachment.

Strangely, despite several tests this morning, only one item is in the downloads folder.

Any further recommendations or suggestions are very much appreciated.

Thank you Takayuki for responding. Changing the file attachment field as you’ve indicated do not solve the problem. Any further suggestions?

Thank you again for your help.

Hey Esmi –

Before I start playing around with the .htaccess file, can you tell me exactly where to add it?

Thank you for your help!

Hi! Thanks for the suggestion, as I have had some permission issues in the past, but unfortunately, that isn’t it this time.

Any other suggestions?

James – quick update: I have a theme problem. I’m in the process of reloading the theme, which should take me to where I need to go.

I can not thank you enough for your help. You were a light in the middle of a crazy quagmire this weekend.

Thanks again!!

Hi James –

I did try repairing the database. Here’s where I am now: I reloaded the config file with a new username and password. With that, I am able to access the dashboard, which is as far as I have come so far.

However, when I type in the address, I get nothing but a blank screen. I know this is a file or a setting, I just don’t know which one. Any advice?

James – you’ve been such a huge help. I don’t know what to do next.

I ran a test by using: https://www.webune.com/forums/how-to-test-mysql-database-connection.html

and I was connected to the database successfully. I’ve rebooted and cleared my cache.

I have my WordPress files in a public_html folder. Do I need to add any files to the root folder?

I’ve changed the password of the database user; and changed the wp-config.php and confirmed the DB_HOST value.

Can you think of any other reason why I would be having trouble connecting to the database?

@james –

I can access the database through phpMyAdmim – my problem is that I don’t know what to do when I am there (did I mention I know enough to be dangerous)?

Is it possible to retrieve the database password through phpMyAdmin? I’m beginning to get a sneaky suspicion that’s the source of my problem.

I also just adjusted my permissions to 755, as I remember last time I used this hosting company I had problems with permissions.

Reinstalled WordPress (except wp-config and content folder as suggested above).

Neither of those seem to be solving the problem.

Any other suggestions?

Thanks!

First of all – THANK YOU both for your help. Every little bit helps me piece it together. You guys are awesome.

@obscure – I only looked at the file. How do I go about testing it in phpMyAdmin?

@james – I’ve spoken with the hosting service. All is well.

If either of you can tell me how I should test it in phpMyAdmin, that would be awesome.

(Reinstalling WordPress now.)

THANKS

James – Thank you. I will try that. However, after playing around a bit with the files, I’ve now graduated to the “Error Connecting to Database”. I’ve confirmed that the info in the wp-config file is correct, so I am freshly stumped. Any other suggestions?