Hi Abz,
Thanks for looking into this! Here is that info:
1. Hosting is with WP Engine
2. WordPress version is up to date, 5.9.3
3. PHP is 7.4
Deleted previous version completely, cleared cache, and tried a manual install and still getting the same issue. I also deactivated all other plugins and switched themes and no luck.
Not sure if you’re allowed to do this, but I could give you an admin login if you wanted to check it out.