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  • Thread Starter tbyrne

    (@tbyrne)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://skinnybars.co.uk
    Site address (URL): https://skinnybars.co.uk
    WC Version: 6.1.1
    REST API Version: ? 6.1.1
    WC Blocks Version: ? 6.5.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.0.3
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 100000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.1.1
    WC Database Prefix: hmF_
    Total Database Size: 359.63MB
    Database Data Size: 293.49MB
    Database Index Size: 66.14MB
    hmF_woocommerce_sessions: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
    hmF_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hmF_woocommerce_order_items: Data: 0.19MB + Index: 0.08MB + Engine InnoDB
    hmF_woocommerce_order_itemmeta: Data: 1.52MB + Index: 2.03MB + Engine InnoDB
    hmF_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hmF_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_woocommerce_shipping_zone_locations: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    hmF_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_actionscheduler_actions: Data: 5.33MB + Index: 7.56MB + Engine InnoDB
    hmF_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_actionscheduler_logs: Data: 3.38MB + Index: 3.95MB + Engine InnoDB
    hmF_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_comments: Data: 1.52MB + Index: 0.52MB + Engine InnoDB
    hmF_epoll_voting_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    hmF_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    hmF_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_fsmpt_email_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_customer_pairs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_paymentmethod_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_payment_id_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_product_pairs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_qbo_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_qbo_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_real_time_sync_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_real_time_sync_queue: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_shipping_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_tax_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_mw_wc_qbo_sync_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hmF_mw_wc_qbo_sync_wq_cf_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hmF_options: Data: 209.66MB + Index: 1.95MB + Engine InnoDB
    hmF_postmeta: Data: 14.52MB + Index: 8.02MB + Engine InnoDB
    hmF_posts: Data: 2.52MB + Index: 0.28MB + Engine InnoDB
    hmF_revslider_css: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_slides: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_sbi_instagram_posts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    hmF_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_usermeta: Data: 26.55MB + Index: 34.11MB + Engine InnoDB
    hmF_users: Data: 3.52MB + Index: 1.55MB + Engine InnoDB
    hmF_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_vtprd_transient_cart_data: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
    hmF_wb4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    hmF_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wc_customer_lookup: Data: 1.52MB + Index: 0.88MB + Engine InnoDB
    hmF_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_wc_order_product_lookup: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
    hmF_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    hmF_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    hmF_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wpforms_entries: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
    hmF_wpforms_entry_fields: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    hmF_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wpf_meta_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_wpmailsmtp_debug_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    hmF_wpmailsmtp_emails_log: Data: 15.52MB + Index: 0.09MB + Engine InnoDB
    hmF_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hmF_yith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hmF_yoast_indexable: Data: 4.52MB + Index: 2.66MB + Engine InnoDB
    hmF_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    hmF_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hmF_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hmF_yoast_seo_links: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 451
    custom_css: 1
    elementor_font: 6
    elementor_icons: 1
    elementor_library: 42
    elementor_snippet: 2
    it_epoll_poll: 1
    nav_menu_item: 21
    page: 23
    post: 40
    product: 23
    revision: 17
    shop_coupon: 13
    shop_order: 669
    shop_order_refund: 19
    testimonial: 1
    wpforms: 1
    yith_wcan_preset: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (30) ###
    
    Akismet Anti-Spam: by Automattic – 4.2.2
    Buy one get one free PRO: by PI Websolution – 1.4.40
    Classic Editor: by WordPress Contributors – 1.6.2
    CookieFirst Plugin: by Qoorts – 1.0.5.0
    Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.3
    Elementor Pro: by Elementor.com – 3.5.2
    Elementor: by Elementor.com – 3.5.4
    WP Poll Survey & Voting System PRO: by InfoTheme – 3.0
    Import and export users and customers: by codection – 1.19.1.7
    Smash Balloon Instagram Feed: by Smash Balloon – 2.9.10
    Jetpack: by Automattic – 10.5
    Klaviyo: by Klaviyo
    Inc. – 2.5.5
    
    Max Mega Menu: by megamenu.com – 2.9.5
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.7
    Privy Website Widget: by Privy Inc. – 2.0.11
    Slider Revolution: by ThemePunch – 6.5.8
    SiteGround Optimizer: by SiteGround – 6.0.5
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.6
    Veeqo for WooCommerce: by Veeqo – 1.2.7
    WooCommerce Thumbnail Slider: by Dark Coffee Software – 1.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.7
    WooCommerce Payments: by Automattic – 3.6.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
    WooCommerce: by Automattic – 6.1.1
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO: by Team Yoast – 17.9
    WP Mail SMTP Pro: by WPForms – 3.2.1
    WPForms: by WPForms – 1.7.2
    WPMU DEV Dashboard: by WPMU DEV – 4.11.8
    YITH WooCommerce Ajax Product Filter Premium: by YITH – 4.6.0
    
    ### Inactive Plugins (7) ###
    
    BeCustom: by Muffin Group – 1.0.3
    BeTheme Header Builder: by Muffin group – 1.0.7.3
    Smush Pro: by WPMU DEV – 3.9.4
    Under Construction: by Noah Kagan – 1.19
    WooCommerce Sync for QuickBooks Online - by MyWorks Software: by MyWorks Software – 2.4.0
    WPForms Lite: by WPForms – 1.7.2
    WP Poll Survey & Voting System: by InfoTheme – 3.0
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Memcached
    
    ### Must Use Plugins (1) ###
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #220 - /collections/
    Basket: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #1806 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Betheme Child
    Version: 2.0
    Author URL: https://muffingroup.com
    Child Theme: ?
    Parent Theme Name: Betheme
    Parent Theme Version: 25.1.3
    Parent Theme Author URL: https://muffingroup.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    Overrides: betheme/woocommerce/archive-product.php
    betheme/woocommerce/cart/cart-totals.php
    betheme/woocommerce/cart/cart.php
    betheme/woocommerce/cart/cross-sells.php
    betheme/woocommerce/cart/mini-cart.php
    betheme/woocommerce/checkout/form-checkout.php
    betheme-child/woocommerce/content-product.php
    betheme/woocommerce/content-single-product.php
    betheme/woocommerce/loop/loop-end.php
    betheme/woocommerce/loop/loop-start.php
    betheme/woocommerce/loop/no-products-found.php
    betheme/woocommerce/loop/pagination.php
    betheme/woocommerce/myaccount/downloads.php
    betheme/woocommerce/notices/error.php
    betheme/woocommerce/notices/success.php
    betheme/woocommerce/single-product/add-to-cart/external.php
    betheme/woocommerce/single-product/meta.php
    betheme/woocommerce/single-product/product-image.php
    betheme/woocommerce/single-product/product-thumbnails.php
    betheme/woocommerce/single-product/related.php
    betheme/woocommerce/single-product/sale-flash.php
    betheme/woocommerce/single-product/tabs/description.php
    betheme/woocommerce/single-product/tabs/tabs.php
    betheme/woocommerce/single-product/title.php
    betheme/woocommerce/single-product/up-sells.php
    betheme/woocommerce/single-product-reviews.php
    
    ### WooCommerce Payments ###
    
    Version: 3.6.0
    Connected to WPCOM: Yes
    Blog ID: 200109868
    Account ID: acct_1JygUe2Ew2HdmMkX
    
    ### Action Scheduler ###
    
    Canceled: 10
    Oldest: 2022-01-05 16:13:06 +0000
    Newest: 2022-01-24 19:03:46 +0000
    
    Complete: 16,436
    Oldest: 2021-12-26 11:27:18 +0000
    Newest: 2022-01-26 11:21:57 +0000
    
    Failed: 4
    Oldest: 2021-12-08 10:54:21 +0000
    Newest: 2021-12-08 15:37:55 +0000
    
    Pending: 95
    Oldest: 2022-01-26 11:21:58 +0000
    Newest: 2022-02-01 10:32:45 +0000
    
    ### Status report information ###
    
    Generated at: 2022-01-26 11:22:01 +00:00
    
    Thread Starter tbyrne

    (@tbyrne)

    It is happening after we moved site servers, the system uses Veeqo to do the stock control but they say the server is pushing the correct levels to the site however it’s just on 2 products that the stock keeps resetting to 0

    System Report below:

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