tarotemporium
Forum Replies Created
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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Wpcom Connection TestHello, my hosting company and I have tried all the above. I was able to clear this error but also make my site less secure, so please help.
I have enabled XMLRPC access, whitelisted those IP addresses and added code to htaccess:
<Files xmlrpc.php> Order allow,deny Allow from 192.0.64.1/192.0.127.254 Deny from all Satisfy All ErrorDocument 403 https://127.0.0.1/ </Files>
Didn’t work so we tried:
<files xmlrpc.php> Order allow,deny Deny from all Allow from 122.248.245.244/32 Allow from 54.217.201.243/32 Allow from 54.232.116.4/32 Allow from 192.0.80.0/20 Allow from 192.0.96.0/20 Allow from 192.0.112.0/20 Allow from 195.234.108.0/22 Allow from 192.0.64.0/18 </files>
*However, that code doesn’t work – so we blocked it out leaving my page vulnerable.
The error went away after enabling XMLRPC but is there a code you can provide that will work for added security?
Forum: Plugins
In reply to: [WooCommerce] Missing Product PagesHi @margaretwporg – I followed your instructions. Is there anything else I can do? Please see above thread.
Margaret S. a11n (@margaretwporg)
3 days, 23 hours ago
Hi @tarotemporiumIt seems that this has something to do with the cache, as you can see a bunch of errors in the format …cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/…
Can you please disable the caching plugin Breeze: by Cloudways – 1.2.6 and then clear your browser’s cache memory.
Let us know how it goes – we’ll be happy to assist further.
tarotemporium (@tarotemporium)
3 days, 9 hours ago
Hi Margaret, thank you for your message!I disabled the plugin as your instruction: https://snipboard.io/Qw9Y50.jpg and cleared the browser’s cache memory. I also purged cache from Varnish which is the servers layer of caching.
My products are still not there. Is there any way to recover them? I’m pretty devastated at the moment. Absolutely no warning whatsoever.`
Forum: Plugins
In reply to: [WooCommerce] Missing Product PagesI have no idea what has happened since I didn’t even touch my site. Only thing I did was plugin updates periodically when necessary.
All my posts and pages are there BUT the product pages. Nothing in drafts or trash. It’s showing me to create a brand new product like I’ve never done this.
I restored the site to the oldest backup date (27 November) and it didn’t recover my website. Is there any way at all to recover these? What happened, how did this happen, why did this happen? A years work down the drain and I really desperately need to recover these! Just feel like WooCommerce has screwed me over honestly. Everyone is asking me the same questions, no I have not recovered these pages from the oldest backup. Please, I really need help with this.
Forum: Plugins
In reply to: [WooCommerce] Missing Product PagesHi @oaoyadeyi, as I have shown in this thread, there are no products on my site anymore. Not sure how this has happened. I’m not able to see anything, didn’t have any timeouts or problems, so was shocked to find they have disappeared. Please help.
Under Products it is showing NO products at all, none in trash, drafts or anywhere. See example: https://snipboard.io/MnxZ8f.jpg
Forum: Plugins
In reply to: [WooCommerce] Missing Product Pages@oaoyadeyi
Any suggestions?Forum: Plugins
In reply to: [WooCommerce] Missing Product PagesHi Margaret, thank you for your message!
I disabled the plugin as your instruction: https://snipboard.io/Qw9Y50.jpg and cleared the browser’s cache memory. I also purged cache from Varnish which is the servers layer of caching.
My products are still not there. Is there any way to recover them? I’m pretty devastated at the moment. Absolutely no warning whatsoever.
Forum: Plugins
In reply to: [WooCommerce] Missing Product PagesHi Igor, thank you for your message.
It is showing NO products at all, none in trash or anywhere.
See example: https://snipboard.io/MnxZ8f.jpgPreviously I made them as “Drafts” so they were no longer live on my site while I took a break. I used the oldest Cloudways backup in hopes to restore my products but nothing, so the issue occurred prior to the oldest backup date (27 Nov).
How does the plugin you recommended restore my site if I have not used it for backups?
Forum: Plugins
In reply to: [WooCommerce] Missing Product PagesHi Oyadeyi, I restored to my oldest backup 27 November and the follow are the system status and error logs:
System Status
### WordPress Environment ### WordPress address (URL): https://tarotemporium.com.au Site address (URL): https://tarotemporium.com.au WC Version: 5.9.0 REST API Version: ? 5.9.0 WC Blocks Version: ? 6.1.0 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.8.0 Log Directory Writable: ? WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_AU External object cache: – ### Server Environment ### Server Info: Apache/2.4.25 (Debian) PHP Version: 7.4.26 PHP Post Max Size: 50 MB PHP Time Limit: 60 PHP Max Input Vars: 2500 cURL Version: 7.52.1 OpenSSL/1.0.2u SUHOSIN Installed: – MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch Max Upload Size: 50 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.9.0 WC Database Prefix: wp_ Total Database Size: 25.21MB Database Data Size: 18.93MB Database Index Size: 6.28MB wp_woocommerce_sessions: Data: 2.52MB + Index: 0.11MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.02MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 1.52MB + Index: 1.61MB + Engine InnoDB wp_ac_abandoned_cart_history_lite: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ac_guest_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_appointments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_categories: 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Engine InnoDB wp_amelia_events_to_providers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_extras: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_galleries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_locations_views: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_notifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_amelia_notifications_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_notifications_sms_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_notifications_to_entities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_packages_customers_to_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_packages_services_to_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_packages_services_to_providers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_packages_to_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_packages_to_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_amelia_providers_to_daysoff: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_google_calendar: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_outlook_calendar: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_periods: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_periods_services: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_services: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_specialdays: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_amelia_providers_to_specialdays_periods: Data: 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0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_fees: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_forms_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_forms_select_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_dopbsp_locations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_models: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_reservations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB wp_dopbsp_rules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_searches: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_dopbsp_settings_calendar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_dopbsp_settings_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_dopbsp_settings_payment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 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InnoDB wp_usermeta: Data: 0.13MB + Index: 0.06MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcusage_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_appointments_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_appointment_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wss_log: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.38MB + Index: 0.38MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.08MB + Index: 0.08MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 159 custom_css: 1 feedback: 1 flamingo_contact: 25 flamingo_inbound: 29 forum: 1 library_rows: 1 mvvwb_items: 1 nav_menu_item: 12 oembed_cache: 10 page: 24 post: 101 product: 2 revision: 100 shop_coupon: 6 shop_order: 4 tbp_template: 9 tbp_theme: 1 tbuilder_layout_part: 8 topic: 3 wc_appointment: 2 wp_block: 1 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (31) ### Akismet Anti-Spam: by Automattic – 4.2.1 Breeze: by Cloudways – 1.2.6 Builder Typewriter: by Themify – 1.1.5 Builder WooCommerce: by Themify – 1.4.6 Classic Editor: by WordPress Contributors – 1.6.2 Classic Widgets: by WordPress Contributors – 0.2 Contact Form 7: by Takayuki Miyoshi – 5.5.2 Custom Sidebars: by WebFactory Ltd – 3.32 Customer Reviews for WooCommerce: by CusRev – 4.31 Database Browser: by Chris Taylor – 1.4.4 Eiz realtime shipping quote: by Eiz Australia – 0.1.0 Facebook for WooCommerce: by Facebook – 2.6.7 Flamingo: by Takayuki Miyoshi – 2.2.2 Gallery Custom Links: by Jordy Meow – 2.0.6 Interparcel: by Interparcel – 1.3 Jetpack: by Automattic – 10.3 Mailchimp for WooCommerce: by Mailchimp – 2.5.4 MalCare Security - Free Malware Scanner, Protection & Security for WordPress: by MalCare Security – 4.63 Sendle Shipping Plugin: by Joovii – 5.2 Shopping Feed for Google: by Simprosys InfoMedia – 1.6 Themify Builder Pro: by Themify – 1.1.0 Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1 Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.11.1 WooCommerce Appointments: by BookingWP – 4.14.3 WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.7 WooCommerce Stripe Gateway: by WooCommerce – 5.8.1 WooCommerce Shipping & Tax: by WooCommerce – 1.25.20 WooCommerce: by Automattic – 5.9.0 (update to version 6.0.0 is available) Yoast SEO: by Team Yoast – 17.6 WP File Manager: by mndpsingh287 – 7.1.2 Smart Image Resize PRO: by Nabil Lemsieh – 1.7.0 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: ? Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: appointment (appointment) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #2576 - /terms-conditions/ ### Theme ### Name: Themify Ultra Version: 2.8.3 Author URL: https://www.themify.me Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: themify-ultra/woocommerce/content-product.php ### Action Scheduler ### Complete: 155 Oldest: 2021-12-31 08:41:49 +1100 Newest: 2022-01-01 09:13:15 +1100 Pending: 2 Oldest: 2022-01-01 09:28:15 +1100 Newest: 2022-01-02 08:42:30 +1100 ### Status report information ### Generated at: 2022-01-01 09:28:15 +11:00
Error Log
2021-12-03T22:24:19+00:00 CRITICAL Uncaught Error: Class 'Yoast\WP\SEO\Routes\Abstract_Action_Route' not found in /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/wordpress-seo/src/routes/abstract-indexation-route.php:13 Stack trace: #0 /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/gallery-custom-links/vendor/composer/ClassLoader.php(571): include() #1 /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/gallery-custom-links/vendor/composer/ClassLoader.php(428): Composer\Autoload\includeFile() #2 [internal function]: Composer\Autoload\ClassLoader->loadClass() #3 /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/wordpress-seo/src/routes/indexing-route.php(28): spl_autoload_call() #4 /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/gallery-custom-links/vendor/composer/ClassLoader.php(571): include('/home/472460.cl...') #5 /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/gallery-custom-links/vendor/composer in /home/472460.cloudwaysapps.com/xppqymyrgu/public_html/wp-content/plugins/wordpress-seo/src/routes/abstract-indexation-route.php on line 13
And also I can copy the following logs:
webhooks-delivery-2021-12-30-0738380d8c0c11d48ea43f4ba79fbcc4.log
test-log.logHappy New Year!
Forum: Plugins
In reply to: [WooCommerce] Customer invoice / Order details email not sendingThanks!
I have ‘Processing Order’ enabled and to customer, but I just did a test to my own e-mail address and did not receive anything when I put in a live order.
I also did it manually through ‘edit order’ and nothing.
Is there something I am missing?