tariqma

Hi,

Thank you for reaching out.

Since this is a question relating to purchasing a pro plan, you’ll need to refer this question to our chat bubble found our home page – Elementor – Home Page.

www.remarpro.com rules state that commercial products are not supported here.

Hi,Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Hello,

I’m unable to see the example you provided. Also the link for the page you need help with asks me to login with a user.

Please provide me the missing information so I can take a closer look in order to assist you in the best way I can.

In the meantime, here is a useful link that might help you:

https://elementor.com/help/post-title-widget/

Best regards,

Hello,

I have browsed to your site using Chrome browser and didn’t observe the issue you mentioned. Are you still experiencing issues with the submenu at your end?

If so, I would suggest you to regenerate CSS files from your WP admin dashboard->Elementor->Tools-> regenerate CSS

https://elementor.com/help/tools/

I hope this helps.

Best regards

Hello,

Can you please change your WP backend language to English and send me the screenshots again so I can understand the error message ?

Also, do you have Elementor installed with older version maybe ? I recommend you deactivate other plugins and try to install latest version of Elementor from default WP add plugins page, no need to upload manually the free version.

Hope this helps.

Hello,

Please elaborate further so I can have more information. Is this happening only on this page ? can you provide more details or screenshots ? any helpful information would be appreciated.

I would like to suggest you to do basic troubleshooting like deactivating other plugins except Elementor and see if issue still persists. Here is a recommended guide https://elementor.com/help/having-problems-using-elementor/

Let me know how that works for you.
Thanks

Hello,

Thank you for contacting us.

Since this is a development based query, may opt to visit our Github account where you may get in contact with a member of our development team to query this with.
Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/pojome/elementor/blob/master/.github/CONTRIBUTING.md

Also I found this issue at Github that might help you in this case.
https://github.com/elementor/elementor/issues/2457

Best of luck,

Hi,

Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Hi,

Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Thanks

Hi,

Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Thanks

Hello,

I understand you are using GlobalPay Woocommerce plugin, which is a third-party plugin.
Unfortunately, we cannot provide support or control of third-party plugins.
Please try contacting the author of your plugin, for extra guidance

Thanks

Hi,

Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Hello,

This issue should have been resolved within new versions of Elementor.

Please update to the latest version of Eleemntor and see if it solves the issue.

Let me know how it works for you.

Hello,

This issue should have been resolved within new versions of Elementor.

Please update to the latest version of Eleemntor and see if it solves the issue.

Let me know how it works for you.

Hi,

Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Thanks