Tarek Aziz

Hi there,

Thank you very much for the clarification ??

I can see all the product information is showing properly except for the product title on the homepage.

Upon reviewing the screenshots you provided, it seems there could be another third-party plugin or loop which is interfering and removing the title.

Our team has investigated the plugin on multiple platforms, but we couldn’t replicate the issue on our end.

It would be great if you could open a ticket through our dedicated support center:

https://hasthemes.com/contact-us/

This will allow us to take a closer look and provide an effective solution.

Wishing you a fantastic day ahead!

Best regards,
Tarek Aziz

• This reply was modified 1 month, 2 weeks ago by Tarek Aziz.

Thank you very much, @julie2009, for the wonderful 5-star review! ??

We truly appreciate your kind words about our support team.

It’s an absolute pleasure for us that we were able to resolve the issue quickly.

If there is anything else you need our assistance with, please feel free to reach out at any time.

Our support team will be more than happy to help ??

Wishing you all the best!

Hi @samvel45,

Thank you very much for reaching out to us ??

I have reviewed your message, but unfortunately, it’s not completely clear to me.

Could you please share a screenshot with some additional information about your requirements?

This will help me better understand your needs. Alternatively, you can create a ticket
in our dedicated support center: https://hasthemes.com/contact-us/

Our support team is always here and will surely assist you with this.

Kindest regards,
Tarek Aziz

Thank you so much, @musmanjaved007, for leaving us such an excellent review ??

All your kind words mean a lot to us. It’s wonderful to hear that you have had a positive experience with ShopLentor.

As for our support team, we always strive to offer top-notch and prompt support to our valued users, and your feedback indicates that we are on the right track ??

I will surely pass along your review to our support representative, Mr. Saidul Islam. This should certainly encourage him to keep up the great work.

If there is anything else we can assist you with, please don’t hesitate to reach out.

Our support team is always here and would be more than happy to assist.

Wishing you all the best!

Hi @marcinch78,

Thank you very much for reporting this to us.

I am sorry for any inconvenience this has caused.

We have already addressed the issues and released a plugin update ??

Could you please update the plugin to the latest version and try again?

Please let me know how it goes.

Wishing you all the best!

Best regards,
Tarek Aziz

Thank you very much, @barnabyandersun, for taking the time to share your experience.

We are absolutely delighted to hear that you have found the plugin helpful! ??

If you have any suggestions for further enhancement of the plugin, please don’t hesitate to reach out.

Our dedicated support team is always here and would be more than happy to assist.

Wishing you all the best!

Thanks for your response.

Please follow the steps below:

1. Visit https://woolentor.com/contact/

2. Click on the dropdown and select the “Pre-Sale Questions / WP.Org” option.

Here is a screenshot for your convenience: https://tppr.me/1Jwk3j

I hope this helps!

Best regards,
Tarek Aziz

Hi @atlantis1525,

I am sorry to hear about the inconvenience you have encountered.

The issue you shared seems quite unusual. It’s possible that there may be a network issue on your end.

Please try selecting the option “Pre Sale Questions / WP.Org Free Version.” to create the ticket.

This way, there is no need to sign up for an account. I hope this helps.

If you have any further questions, please don’t hesitate to reach out.

Looking forward to hearing from you soon.

Kindest regards,
Tarek Aziz

Thanks for your prompt response.

After reviewing the link you shared, I noticed some inline CSS has been added.

Here is a screenshot for you: https://tppr.me/z5Vlkh

You can follow the same process when using ShopLentor widgets and add custom CSS.

If you encounter any difficulties while adding the CSS, please create a ticket in our dedicated support center.

Our support team will surely assist you with this.

Best regards,
Tarek

Thank you very much for taking the time to clarify the use case.

I have already informed our development team about the feature you requested.

Currently, we don’t have any plan on implementing this feature. However, if we see more traction for this, we’ll certainly consider adding the feature to our plugin in a future update.

Thank you once again for your valuable suggestion. We greatly appreciate it.

Kindest regards,
Tarek Aziz

• This reply was modified 2 months ago by Tarek Aziz.

It’s fantastic to hear that ??

If you ever need any further assistance, feel free to reach out. We are always here to help.

Thank you so much, Mikkel, for taking the time to share such an excellent review! ??

We are truly delighted that our support team was able to help you resolve the issues promptly.

If there is anything else we can assist you with, please don’t hesitate to reach out at any time.

Our support team is always here and would be more than happy to help.

Wishing you all the best!

Kindest regards,
Tarek Aziz

Hi Prithvi,

Thanks for reaching out to us.

I have carefully reviewed your message and the page you shared.

Unfortunately, your requirement is not completely clear to me. Are you referring to the “Add to Cart” button, and why can’t it be larger like the “PayPal” button?

If so, it actually depends on the default styling of a theme. You can adjust the button padding in the settings shown in the screenshot below:

https://tppr.me/Re570f

I hope this helps! If this is not the case, could you please provide a bit more details about your requirements so we can assist you with the best solution?

Wishing you a wonderful day ahead!

Best regards,
Tarek Aziz

Hi @mikkelaveo,

I appreciate your prompt response.

My sincere apologies for the inconvenience you have experienced.

Yes, we have received your new reply. Don’t worry; our support team will surely assist you with this.

Best regards,
Tarek

Hi @samysalahgad,

Thank you very much for reaching out to us.

Currently, our plugin doesn’t have the option to disable plugins based on geolocation or country.

Would you kindly share additional details about the feature or an example website where we can see this functionality in action?

This will help us better understand your needs and forward this request to our development team.

Looking forward to your kind response.

Wishing you a wonderful day ahead!

Best regards,
Tarek Aziz