tannikae

Hi @ddevuono, I had the same problem with my new courses not being available to existing members. Today, I tried what you suggested (I entered in Membership > Settings > Levels and clicked on each level that I had the problem with and saved them without changing anything) and now my members have access to the new courses. So either it was because the Thimpress people fixed the bug in their integration or because of your simple solution. Who knows but thank you for posting your solution!

I’m having the same issue after having updated LP yesterday. If a student is NOT logged in to my website and they hit “Buy Now” to buy a paid course or hit “Start Now” to access a free course, they get a “404 error, page not found” message instead of the Login/Sign Up popup.

But if they login first then do the same, it all works properly.

The options to enable login and registration at checkout are enabled so I can’t figure out where the problem is.

No, the tech support did not respond to my last messages. For now, I have to delete the student’s order so that they can pay again for a course to take it again which is really inefficient. I am planning to change from LearnPress to LearnDash. Good luck.

Hello, I really need tech support! Per the thread above, I need my courses to be blocked after the duration expires AND for users to be able to retake the course when they pay for it.

Right now, I have to delete the user’s order so that they can retake the same course (and pay for it). Having to manually delete orders is NOT a sustainable way to manage a growing business.

HELP!

Here’s what I have tried so far:

If I check the “Block course after duration expires” box AND leave the “Re-take course” box BLANK, user cannot access course after it expires BUT they do NOT have the option to pay to retake the course (there’s no button to pay again).

If I check the “Block course after duration expires” box AND set the “Re-take course” to ZERO (0), user cannot access course after it expires BUT they do NOT have the option to pay to retake the course (there’s no button to pay again).

If I check the “Block course after duration expires” box AND set the “Re-take course” to 10, user cannot access course after it expires BUT they CAN retake the course 10 TIMES WITHOUT PAYING FOR IT.

I need the course to be blocked after it expires AND the user be able to retake the course if they pay for it.

I’ve checked the box to “Block course after duration expires” AND set the “Re-take course” to zero (0) but students STILL HAVE ACCESS to the course AFTER the course duration expires!!! So they can now access the course without having to pay for it!

HELP!!!!

Hi, I discovered a new issue. Students no longer have access to a course after completing it BUT they also cannot sign up again for the same course. My courses are workout programs and sometimes clients want to repeat the program.

If I check the “Re-take Course” box, students can retake the course WITHOUT PAYING for it (which is NOT what I want).

How can students sign up for and pay for the same course again after completing it???

Hi, it appears that the issue has been fixed. Now, as long as I have checked the “block content” box for the course, students no longer have access to the course content after they have completed the course (unless they re-buy it). Thanks!

• This reply was modified 4 years, 2 months ago by tannikae.

Is the feature to send an automated email when someone registers or enrolls included in the free version or the LearnPress Theme bundle? Thanks.