Elementor Team

Hi, Thank you for contacting u regarding this matter.

We have forwarded your request to our dev team so they can add the requested settings. Please mind that the outline does change based on the color you select; for now, it is defaulted.

The error will be corrected in the next update.

My apologies for the inconvenience.

Hi, Thank you for contacting us regarding this matter.

Please open a ticket with our support channels so we can fix the issue with your website, please mind that you do not need a paid subscription to contact us regarding Ally.

Looking forward to hearing from you.

Hi, Thank you for contacting us.

We are aware of this issue, and it will be resolved in the next update soon, please make sure to update your version when you see the update notification

Hi, my apologies for the delay.

We released a new version with a fix for the media library issue, you can now update and please let me know here if it persists.

We appreciate your patience!

Hi, thank you for the response.

The statement link can be hidden within the feature, and can be linked in a footer of your own.

Once you finish setting up the statement page, there is a “hide link” button so that the link does not show when clicking the widget.

Then, you can use a heading/text to link the page in the footer as a workaround for what you ask for.

since even a new statement is created as a page, you can link the url of the page to any text on your website.

In any case, we are collecting your feedback so we can add to the plugin’s customizable options.

Hi, thank you for reaching out to us.

We are aware of this issue and working to resolve it, once i have more information i will share it here.

My apologies for the inconvenience.

Hi,

We do not have a quick solution at the moment, but we are working on one. For now, the only option is to roll back using the legacy button under the plugin name on the plugins page.

Once I have more information on the next steps we are taking, they will be published here, as we take this matter very seriously.

My apologies for the inconvenience.

Hi,

Our focus works with the browser’s native settings. If you apply the focus and use the Tab, it does work, but the outline is overwritten by the website’s theme. The focus will open and show different elements, but it is not bold enough because the theme overrides it to 0.

We are not able to fix it on our end, you can contact the theme support to check if they can assist.

Hi, thank you for reaching out to us.

The problem with WPML/Switchers is known to us as Ally is connected via the main domain URL, once the language changes, it changes the domain itself, too, so the connection is not recognized, and the feature does not appear.

We are working on a solution. For now, the only options are to roll back using the legacy button under the plugin name on the plugins page or not using a language switcher, which is unrealistic.

My apologies for the inconvenience.

Hi, thank you for reaching out to us.

We are aware of this due to the new connection with Elementor and working to mend it.

Once we have more information to share for resolution we will notify via the plugin, if this is causing serious issues, you can use the rollback legacy button below the plugin name on your plugins page, until we release a new one.

My apologies for the inconvenience.

Hi, thank you for reaching out.

We are not able to provide any code for it at this time, but we will add an option to change the icon shape in the next update.

My apologies for the inconvenience.

Bonjour, merci de nous avoir contactés.
étant donné que l’accessibilité en un clic a été créée par nos développeurs il y a longtemps, et avant Elementor, elle n’a aucun lien avec elemenetor.

Maintenant que nous nous engageons sur une nouvelle voie et que nous souhaitons améliorer le plugin et les fonctionnalités avec de nouvelles options personnalisables dans le tableau de bord, nous avons besoin de la connexion, qui charge notre CDN.

étant donné que ce sujet est très sensible, nous avons appliqué un nouveau bouton de retour en arrière Legcy ; vous pouvez le voir lorsque vous accédez à la page du plugin ; il se trouve juste sous le nom du plugin, vous pouvez donc revenir à la fonctionnalité en un clic que vous aviez auparavant.

Nous prenons cela très au sérieux et nous allons enquêter davantage sur la question du RGPD.

Mes excuses pour la gêne occasionnée.

Hi, thank you for reaching our to us.

I am consulting with our dev team.

I will provide further information as soon as it is available.

My apologies for the inconvenience.

• This reply was modified 1 month ago by Elementor Team.

Hi, thank you for contacting us with this matter.

We have found a bug that caused websites with specific actions to auto-update; even though we ran tests for a while to make sure it did not happen, it did, and we are working to rectify it.

This plugin is free and is made to make website accessibility easier and with further features.

Due to the connection needed, the feature did not show on the live side, it is an honest mistake and we do apologize for that, we learn for our future plans.

I appreciate your understanding.

Hi, Thank you for contacting us with this matter.

Are you referring to connection with the new ally accessibility update?