Forum Replies Created

Viewing 15 replies - 31 through 45 (of 56 total)
  • Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi Frank,
    I tried to do what he says in the video but the site showed an error and I could no longer log in. I restored the site from a backup made before the changes.
    Isn’t there an easier way to eliminate this problem?
    I am not able to make this kind of changes on the site….

    Or, can I uncheck “Aggregate CSS files?”, “Also aggregate inline CSS?” to avoid this problem? Could the site have problems if I suddenly unchecked these options?

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi Frank,
    I am having a problem with render blocking resources (reported by pagespeed insight and gmetrix). In the Autoptimize FAQ I read that you need to select “inline and defer CSS”. I’m not sure if I selected the right option, I attach a screen to show you the settings:
    https://pasteboard.co/KbSbfl1.jpg
    https://pasteboard.co/KbScszh.jpg
    Is this ok? Do I need to insert something in “paste the above the fold CSS here”?

    Thank you in advance for your help!`

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi @shaunkuschel,
    thank you for your reply!
    I hope no data has been stolen from my site. Will we receive any further communication updating us on this?

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi, thank you first of all for the answer!
    The fact is that woocommerce has been automatically updated to version 5.5.1 but in the changelog woocommerce blocks still results in version 5.3.2 (I have not installed the plugin). It seems that update to version 5.5.1 only if you install the last version of the plugin woocommerce blocks (which I do not need though). What should I do? Do I leave everything as it is or is there a risk to the security of my site given the vulnerability found on woocommerce plugins?

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi Frank,
    I will do as you suggest then!

    Thank you again for your help and advices!

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi,
    I’ve tried to update Woocommerce on my live site (MySQL version 5.7) and it seems that the update was successful this time!
    My staging site was using MySQL Version 5.5.5, so most likely the problem was caused by this, as you pointed out.

    Thanks again for the help!

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Alright, I will try to ask Siteground customer service for assistance.
    I will update you as soon as they respond.

    Thanks again for your answers!

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi,
    is there any news about my problem with updating Woocommerce plugin?
    I confirm you that all other plugins can be updated without problems, only Woocommerce gives me this problem.

    I wait for your news and thank you in advance for your help.

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi, thank you againg for the answers. I post here the system report of the staging site (where I have updated Woocommerce):

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://ad-nimals617.e.wpstage.net
    Site address (URL): https://ad-nimals617.e.wpstage.net
    WC Version: 5.4.1
    REST API Version: ? 5.4.1
    WC Blocks Version: ? 5.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.3.1
    Log Directory Writable: ?
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Ubuntu)
    PHP Version: 7.4.16
    PHP Post Max Size: 100 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.44-MariaDB-0ubuntu0.18.04.1
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.4.1
    WC Database Prefix: gxq_
    Dimensione totale database: 64.58MB
    Dimensione dati database: 56.42MB
    Dimensione indice database: 8.16MB
    gxq_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    gxq_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_woocommerce_order_itemmeta: Dati: 0.11MB + indice: 0.11MB + motore InnoDB
    gxq_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    gxq_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_actionscheduler_actions: Dati: 0.19MB + indice: 0.16MB + motore InnoDB
    gxq_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_actionscheduler_logs: Dati: 0.16MB + indice: 0.14MB + motore InnoDB
    gxq_aelia_dismissed_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_berocket_termmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_bv_activities_store: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_bv_dynamic_sync: Dati: 0.22MB + indice: 0.00MB + motore InnoDB
    gxq_bv_fw_requests: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_bv_ip_store: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_bv_lp_requests: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_cartflows_ca_cart_abandonment: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
    gxq_cartflows_ca_email_history: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_cartflows_ca_email_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_cartflows_ca_email_templates_meta: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_chaty_contact_form_leads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_comments: Dati: 0.09MB + indice: 0.09MB + motore InnoDB
    gxq_commercekit_waitlist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_commercekit_wishlist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_commercekit_wishlist_items: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_easy_fattura_elettronica: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_easy_fattura_elettronica_intermediari: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB
    gxq_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
    gxq_e_submissions_values: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_hustle_entries: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_hustle_entries_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    gxq_hustle_modules: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_hustle_modules_meta: Dati: 0.09MB + indice: 0.03MB + motore InnoDB
    gxq_hustle_tracking: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
    gxq_itsec_bans: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_itsec_distributed_storage: Dati: 6.42MB + indice: 0.02MB + motore InnoDB
    gxq_itsec_fingerprints: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_itsec_geolocation_cache: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_itsec_lockouts: Dati: 0.02MB + indice: 0.08MB + motore InnoDB
    gxq_itsec_logs: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
    gxq_itsec_mutexes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_itsec_opaque_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_itsec_temp: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    gxq_itsec_user_groups: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_mypos_pending_payments_schedule: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_options: Dati: 5.52MB + indice: 0.14MB + motore InnoDB
    gxq_postmeta: Dati: 21.52MB + indice: 1.94MB + motore InnoDB
    gxq_posts: Dati: 13.52MB + indice: 0.33MB + motore InnoDB
    gxq_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_rank_math_analytics_gsc: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    gxq_rank_math_analytics_objects: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
    gxq_rank_math_internal_links: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
    gxq_rank_math_internal_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_rank_math_redirections: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_rank_math_redirections_cache: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_reviewx_criterias: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_reviewx_process_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_reviewx_reminder_email: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_trp_dictionary_it_it_en_gb: Dati: 1.52MB + indice: 0.47MB + motore InnoDB
    gxq_trp_dictionary_it_it_en_us: Dati: 0.09MB + indice: 0.08MB + motore InnoDB
    gxq_trp_gettext_en_gb: Dati: 1.52MB + indice: 0.63MB + motore InnoDB
    gxq_trp_gettext_en_us: Dati: 0.25MB + indice: 0.31MB + motore InnoDB
    gxq_trp_gettext_it_it: Dati: 1.52MB + indice: 0.69MB + motore InnoDB
    gxq_trp_original_meta: Dati: 0.16MB + indice: 0.23MB + motore InnoDB
    gxq_trp_original_strings: Dati: 1.52MB + indice: 0.30MB + motore InnoDB
    gxq_usermeta: Dati: 0.08MB + indice: 0.06MB + motore InnoDB
    gxq_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    gxq_wcpicfi_sessions: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    gxq_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    gxq_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    gxq_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    gxq_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_wpmailsmtp_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gxq_yoast_indexable: Dati: 0.09MB + indice: 0.08MB + motore InnoDB
    gxq_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    gxq_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gxq_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gxq_yoast_seo_links: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    
    ### Post Type Counts ###
    
    attachment: 88
    br_labels: 2
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 5
    customize_changeset: 28
    elementor_library: 11
    language_switcher: 3
    mc4wp-form: 1
    nav_menu_item: 19
    notificationx: 1
    page: 18
    post: 5
    product: 13
    product_variation: 52
    revision: 982
    seedprod: 2
    shop_coupon: 4
    shop_order: 54
    wp_block: 3
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (33) ###
    
    iThemes Security: by iThemes – 7.9.1
    WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.61
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.2.5
    CommerceGurus Commercekit: by CommerceGurus – 1.2.7
    Elementor Pro: by Elementor.com – 3.3.0
    Elementor: by Elementor.com – 3.2.5
    Email Verification for WooCommerce: by WPFactory – 2.1.0
    Error Log Viewer by BestWebSoft: by BestWebSoft – 1.1.1
    Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.3
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
    Kirki Customizer Framework: by David Vongries – 3.1.6
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.5
    Woocommerce myPOS Checkout: by myPOS Europe LTD – 1.3.5
    One Click Demo Import: by OCDI – 3.0.2
    Rank Math SEO: by Rank Math – 1.0.66.1
    Stamped.io Reviews & UGC for WooCommerce: by Stamped.io – 2.2.1
    Tidio Chat: by Tidio Ltd. – 4.3.0
    TranslatePress - Multilingue: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.0.3
    
    Aelia Foundation Classes for WooCommerce: by Aelia – 2.1.8.210518
    Widget Importer & Exporter: by ChurchThemes.com – 1.6
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.12
    WooCommerce Satispay: by Satispay – 1.5.2
    Aelia Currency Switcher for WooCommerce: by Aelia – 4.10.2.210513
    WooCommerce Checkout Manager PRO: by QuadLayers – 1.3.7
    Checkout Manager for WooCommerce: by QuadLayers – 5.3.6
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    WooCommerce Conversion Tracking: by woopt – 1.10.7
    WooCommerce: by Automattic – 5.4.1
    Importatore WordPress: by wordpressdotorg – 0.7
    WP 2FA - Two-factor authentication for WordPress: by WP White Security – 1.6.2
    WP Mail SMTP: by WPForms – 2.8.0
    WPForms Lite: by WPForms – 1.6.7.1
    WP Telegram: by Manzoor Wani – 3.1.1
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Advanced Product Labels: by BeRocket – 3.2.1
    
    ### Must Use Plugins (1) ###
    
    p3-profiler.php: by  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ?
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #70 - /prodotti/
    Carrello: #71 - /carrello/
    Pagamento: #72 - /checkout/
    Il mio account: #73 - /my-account/
    Termini e condizioni: #1289 - /termini-e-condizioni-di-utilizzo/
    
    ### Theme ###
    
    Name: Shoptimizer
    Version: 2.4.3
    Author URL: https://www.commercegurus.com/
    Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 548
    Oldest: 2021-05-20 13:00:25 +0200
    Newest: 2021-06-17 18:54:27 +0200
    
    Pending: 8
    Oldest: -0001-11-30 00:49:56 +0049
    Newest: 2021-06-24 16:48:01 +0200
    
    ### Status report information ###
    
    Generated at: 2021-06-22 09:17:51 +02:00
    
    • This reply was modified 3 years, 5 months ago by talkiewalkie.
    • This reply was modified 3 years, 5 months ago by talkiewalkie.
    • This reply was modified 3 years, 5 months ago by talkiewalkie.
    Thread Starter talkiewalkie

    (@talkiewalkie)

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi, Blogvault customer support kindly passed me the error log.
    How can I share with you the txt file?

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi, I asked Blogvault for help with the PHP error log you asked me because I updated the woocommerce plugin on the staging site and not on my live site.

    I send you the log as soon as they answer.

    • This reply was modified 3 years, 5 months ago by talkiewalkie.
    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi,
    I tried but in the drop-down menu no other logs come out, there is only the test one.

    Thread Starter talkiewalkie

    (@talkiewalkie)

    Hi, I tried to update woocommerce again and then tried to follow the procedure that described me but there are no saved logs… I’m going to show you a screen: https://pasteboard.co/K6Jsvgc.jpg

    Thread Starter talkiewalkie

    (@talkiewalkie)

    First, thank you for the answers.

    – After deactivating WooCommerce, did the site show correctly?
    I have installed the update on a staging site. after the problem, i have deleted the staging site and created another.

    – When you switched to a default WordPress theme like Twenty Twenty-One and deactivated all plugins apart from WooCommerce, did your site show correctly?
    No, the issue remain also after changing theme and deactivating plugins.

    -When you go to WP-Admin → Plugins, what’s the WooCommerce version?
    Blog vault support have checked by updating the Woocommerce plugin on a test restore of the backup it gives an error on waiting for the update to complete. But if they reload the page the plugin shows it is updated to the latest version i.e 5.4.1.

    Can you help me?

    • This reply was modified 3 years, 5 months ago by talkiewalkie.
Viewing 15 replies - 31 through 45 (of 56 total)