Tahmid ul Karim

Hi there,

You can use the conditional logic feature to show a text field when ‘other’ option is selected in the checkbox.

For more details on how to use the conditional logic, check out our documentation here: https://wpmanageninja.com/docs/fluent-form/advanced-features-functionalities-in-wp-fluent-form/conditional-logic-fluent-form/

Thank you!

Hi there,

Can you please let us know which email client you are using for viewing the emails?

If you are using any caching and security plugins then please try deactivating these plugins temporarily and then test again.

Thank you!

Hi there,

Can you please share a bit more details regarding the issue, particularly which special characters are removed?

If you can share a screenshot of the issue, we can better understand the problem that you are facing.

Thank you!

Hi there,

Deep integration with SureCart is not in our current plans but we might consider that in the future. I will take that as a feature request. Each feature request is deeply investigated by our R&D team before it is approved for implementation.

Thank you!

Yes, that’s correct. Based on the tags you can create separate automations for EN, and FR tags and send emails from these automations in the specific language.

Hi there,

Currently, it isn’t possible to change the email sending time for birthday emails. You have to change your website’s timezone to change the sending time.

Thank you!

Hi there,

Currently, there isn’t any Chat box feature in FluentCRM. I will take that as a feature request but I cannot assure you if this feature will be added. Each feature request is deeply investigated by our R&D team for the possibilities and necessities of the feature before it is implemented.

Thank you!

Hi,

Yes, it is doable if you create separate pages for each language and use separate Forms to collect the leads. You can apply different tags for contacts added from EN, FR and DE pages. Then based on the tags you can trigger separate automation funnels and send emails in the specific languages.

Thank you!

Hi there,

can we see the?Surecart?products bought by a user on a?Fluent CRM contact page??

You can see the purchase details or products bought under the purchase history tab in FluentCRM contacts page.

can you explain in details the integration with Surecart please ? what is the difference with the integration with Woocommerce or EDD

FluentCRM has deep integrations with WooCommerce and EDD, so you can sync the contacts with WooCommerce and EDD customer data. You can also segment or filter your contacts based on various data from Woo or EDD. But, In the case of SureCart, the integration only consists of a couple of triggers in the automation. Deep integration with SureCart isn’t available yet.

Thank you!

Hi there,

If you have any suggestions regarding additional triggers for SureCart then feel free to let us know. I can take these as feature request and forward it to our R&D team.

Thank you!

Hi there,

It isn’t possible to send any attachments with FluentCRM emails so you cannot send any invoice. You can add any quotes directly within the email body but other than that there isn’t any other way to send quotes / invoices at this moment. I will take that as a feature request.

Thank you!

Hi there,

The Pipeline feature is still under development and it will be available soon.

Thank you!

Hi there,

If you want to translate FluentCRM to a different language then you can use any translation plugin. In the case of multilingual sites if you want to automatically translate FluentCRM emails based on the site language then that won’t be possible. You would have to manually translate all the contents and you can only set it in one specific language.

Thank you!

Hi there,

Custom HTML is mainly used to any add text within the form with custom formatting. Using the shortcode – {dynamic.nameofinput} you can show the value of an input field dynamically in the custom HTML field.

Thank you!

Hi there,

Thank you for sharing your suggestion. “FluentCRM” is the main brand name and we have advertised the plugin everywhere using this name so updating the name to “Fluent CRM” will not be feasible at this moment.

Thank you!