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Forum Replies Created
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Forum: Plugins
In reply to: [Widgets for Opentable Reviews] New reviews aren’t displayingHi,@goyushek!
Thank you for your patience!
We resolved the issue with Opentable. Could you try and reconnect the source?
Feel free to write us, if you need further assistance,
Trustindex
Forum: Plugins
In reply to: [Widgets for Google Reviews] New 5* review – update?Hi,@briannie !
Thank you for your positive feedback on our plugin! The free version allows you to manually download your reviews every 10 days on the ‘My Reviews’ tab. If you’d prefer automatic updates, we recommend upgrading to our PRO widget, which keeps your reviews updated seamlessly without the need for manual refreshes.
Feel free to write us, if you need further assistance,
Trustindex
Hi, @jacquileecroft !
Thank you for the troubleshooting text, we forwarded it to the IT team, we’ll get back to you as soon as possible.
Feel free to write us, if you need any assistance,
TrustindexForum: Reviews
In reply to: [Widgets for Google Reviews] Szuper!Forum: Reviews
In reply to: [Widgets for Google Reviews] Loving this pluginThank you, @anamaria21 !
Feel free to write us, if you need any assistance,
TrustindexForum: Reviews
In reply to: [Widgets for Google Reviews] Great PluginThank you, @!
Feel free to write us, if you need any assistance,
TrustindexForum: Reviews
In reply to: [Widgets for Google Reviews] ExcellentThank you, @thaqif !
Feel free to write us, if you need any assistance,
TrustindexHi, @m2action !
Could you send the troubleshooting text here?
Feel free to write us, if you need any assistance,
TrustindexHi, @csstudio !
We forwarded the issue to the IT team, we’ll get back to you as soon as possible.
Feel free to write us, if you need any assistance,
TrustindexForum: Plugins
In reply to: [Widgets for Opentable Reviews] New reviews aren’t displayingHi,@goyushek !
Thank you for your details, we forwarded them to the IT team, we’ll get back to you as soon as possible!
Feel free to write us, if you need any assistance,
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] Significant Site Speed ReductionHi,
Thank you for reaching out and bringing this issue to our attention.
We are currently working on optimizing the plugin to have the least possible impact on PageSpeed Insights scores. Once this optimization is complete, we will inform you immediately.
In the meantime, please note that if the widget is not visible on the page during the initial load, its impact on performance will be significantly reduced. You may want to consider implementing the widget in a way that it loads only when needed or is not initially visible to the user.
Thank you for your patience, and feel free to let us know if you have any further questions.
Best regards,
Trustindex
Support TeamForum: Plugins
In reply to: [Widgets for Google Reviews] Translation stringHi, @billakosgr !
Thank you for reaching out, we forwarded the issue to the IT team.
We’ll get back to you as soon as possible.
Feel free to write us, if you need any assistance,
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] Rich snippet review not working – google problemHi, @lucianoktm !
Could you send us the domain you have problems with?
Once we regenerate the rich snippet and Google re-indexes the page, it should be resolved.
Feel free to write us, if you need any assistance,
TrustindexHi,@csstudio !
Where did you encounter the issue? Was it in the WP admin or on the frontend?
If it was in the admin area, could you specify exactly where?
If it was on the frontend, did it only occur where the widget was embedded?
Was the error message recorded in the server log?Feel free to write us, if you need any assistance,
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] shortcode not workingHi,@amylr !
Please send us the whole troubleshooting text!
https://snipboard.io/jbQgkG.jpg
https://snipboard.io/JIlY2m.jpg
Feel free to write us, if you need further assistance,
Trustindex