syzygist

Please do not do any more testing on the live site, as I have reverted the email notifications to my client. I just turned off caching for that page, and will test when I get a chance and let you know whether that resolved the issues, but I may not have time for a couple of days. As I mentioned, all of my last round of tests were successful, except those in which a .net email address was submitted.

I did some more testing before I applied the update – messages with an email address ending in .org or .com went through without issues, but messages with an email address ending in .net failed – EXCEPT: my last .net test, after tests to 3 other .net addresses all failed, suddenly worked. Possibly because the name before the @ matched the receiver admin address for messages to be sent to? You tell me. Also, a second challenge where I was presented with the filled form but a new equation to solve upon submission occurred on that one (this happens randomly, as far as I am able to tell, not on every submission). Once I solved and submitted again, it went through.

I then applied the update, and after that, all tests worked.

Yes, that is the same site. Please bear in mind that both the Google map and the caching plugin have been installed on the site for as long as your plugin (longer, actually), and that it always worked fine with both of them through the day before the last update, when I tested it after applying the previous update. I am willing to do reasonable testing, but since I’ll have to bill my client for it, let’s be efficient about it and not test things that have not changed since the last time the plugin worked, unless the last update changed something that would impact its compatibility with Google maps or Litespeed cache.

I have not heard back from the client confirming that any test messages were received, so I’ll redirect emailed messages to myself and test again today. I’ll let you know how that goes. In order to troubleshoot for conflicts with other plugins, I will have to clone the site, as it is a production site, so let’s try whatever else we can first. I think I have your plugin installed on another site, so I’ll also check that today and see whether I can reproduce the problem on that site (which has a different theme and plugins and is on a different host). Stay tuned.

• This reply was modified 2 years, 5 months ago by syzygist. Reason: typo

>If your form was cleared, is the parameter ?vscf-sh=success added to your page link?

Nope, the form just clears, and the page and URL look as they did before completing the form. Also, the third test I did to answer your question, like the second test, did not show up in dashboard Submissions list, so I’m wondering why the first one did. I used the same name, phone and email address for all three submissions – is there an antispam feature that would cause subsequent submissions from the same sender within a certain timeframe not to be sent? I have not heard back from my client on any of them (including the first), so I don’t know whether emails are going out.

That makes sense. Thanks for continuing to work on this. I really appreciate how you are always improving the plugin.

They look like automated spam to me, primarily for random products and services, mostly unrelated to the site. Most had two links, but one had three, and one (which was mostly in Russian) had only one link. However, legitimate messages could conceivably have more than one link, so that doesn’t seem like the ideal filter.

I have the plugin installed on two sites I manage, both of which have very low traffic of real messages. On the one with the higher expectations of real messages (1-3 per month), I have seen no increase of spam. However, on the other site (averages 2-3 real messages per year), I have seen a considerable increase of spam messages (8 in the past month). This is the count in the Submissions pane – I am assuming that if they show there, they went through to the site owner.

I’m glad to hear that. Comment spam is an ongoing challenge.

Thanks for fixing so promptly. And thanks for the plugin, I really like it. I miss the captcha, though ?? Hopefully, someday you will be able to add it back without compromising security.

.

Glad to hear Vega is not abandoned. I haven’t noticed any compatibility issues thus far (I built the site in the classic editor and don’t change it often), but also hadn’t realized Vega hadn’t been updated in two+ years, and was alarmed to discover it. I suspect there are theme authors who would be quite envious to hear 4,000 active users referred to as a “smaller” user base.

The pace of change to the WordPress core and time required to keep up seems to be ever-escalating, which has got me reconsidering whether a commitment to WordPress is sustainable, and I imagine I’m not the only one.

I will certainly keep an eye out, though, and let you know if anything comes up. Thanks again for your responsiveness, MUCH appreciated.

Oops, while boldfacing didn’t work when I switched to Twenty Twenty, it did work when I tried it in another theme today, so not your theme’s fault. Sorry about that (and thanks for the reply). But while I’ve got you, is it your intention to bring Vega up to compatibility with the current version of WordPress? It still has a lot of users, and I’m hoping I’m not going to have to rebuild my site in a new theme ??

I like that, though I added this to remove the extra space between the 3 and 4th boxes on tablet and phone.

margin-bottom: 0px !important;
}

to

@media screen and (max-width: 768px) {
   .wpsm_row {
     display: block !important;
  }
}

So now

@media screen and (max-width: 768px) {
   .wpsm_row {
     display: block !important;
margin-bottom: 0px !important;
  }
}

Thank you very much for your help! I appreciate the options for all aspects of box design – it’s a very nice plugin.

Yes! That worked! (though I reduced the bottom margin to 0px so there wouldn’t be a wider gap between the 3rd and 4th boxes on a phone). Thank you!

Is there anything that can be done about the 3rd box wrapping to its own line (with two-box rows above and below it) on a tablet?

Thanks for your reply. It looks like it was something about the plugin after all, as the latest update resolved the issue.