Sygnoos Support

Dear @exvinz,

We are sorry to inform you, but according to WP?Guidelines?questions regarding pro feature/plans cannot be discussed publicly.
Please contact us directly.

Dear @danieldiaz,

Thank you for the system info file.
We have already forwarded it to the tech team or further investigation.
We will let you know once there is an update.

You are always welcome.

Dear @danieldiaz,

Can you please send us the system information file?
You can retrieve it from here:

How to Retrieve the “System Information” File

You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme

Dear @lynnstanphill,

Thank you so much for your super nice feedback.
Very much appreciated.

Dear @exvinz,

Thanks for letting us know.
Yes, we have already received your email.
Once again, we want to extend our sincerest apologies for any inconveniences.

Dear @kerowebsites,

We are sorry to hear that you are facing issues.
However, according to WP?Guidelines?questions regarding pro features cannot be discussed publicly.
Please contact us directly.

• This reply was modified 2 years ago by Sygnoos Support.
• This reply was modified 2 years ago by Sygnoos Support.

Dear @exvinz,

We are sorry to hear that you are facing issues.
However, according to WP?Guidelines?questions regarding pro feature/plans cannot be discussed publicly.
Please contact us directly.

• This reply was modified 2 years ago by Sygnoos Support.

Dear @danieldiaz,

We are sorry to hear that you are facing issues.
Please kindly note that we have already forwarded your concern to the tech team for further investigation.
We will make sure to notify you once there is an update.

Dear @exvinz,

We are sorry to hear that you are facing issues.
However, according to WP Guidelines questions regarding pro feature/plans cannot be discussed publicly.
Please contact us directly.

• This reply was modified 2 years ago by Sygnoos Support.

Dear @cpamela,

We are sorry to inform you, but we are not in a position to advise regarding any other services expect Popup Builder.
In case you have any other question regarding Popup Builder plugin, please feel free to contact us.

Dear @grorox,

Thanks for the provided info.
We will check and will let you know once there is an update.

Dear @grorox,

We are sorry to hear that you are facing issues.
May we know what popup type you are using?
Also, please send us the URL where we can check the popup.

Dear @markclint,

Unfortunately, we could not understand your concern fully.
May I kindly ask you to clarify your concern so that we can advise accordingly.

Dear @vocmarcello,

We are sorry to hear that you are facing issues.
We checked with the tech team, and they informed us that they could not reproduce the issue.
May we kindly ask you to create a test page with the popup which has same settings and send us the URL where we can see page’s broken stile?