Wow, thank you so much for your diligent and responsible response. The credibility of the LearnPress support team has greatly increased in my eyes.
It seems that everything works fine in your support team environment without needing to downgrade, but in my environment, I need to downgrade for it to function correctly. This leads me to believe that the issue might be on my end.
It will take some time, but I plan to test various conditions in my environment to identify the exact cause. Once I find it, I’ll post an update here to help others who might be using LearnPress.
Once again, I sincerely appreciate your diligent and responsible response.
Thank you very much.