swicks

resolving this ticket – please feel free to re-open if you still have any questions.

resolving this ticket – please feel free to re-open if you still have any questions.

resolving this ticket – please feel free to re-open if you still have any questions.

resolving this ticket – please feel free to re-open if you still have any questions.

no problem

The only time I’ve been made aware of an issue with 3DSecure is that customers tend to close the browser thinking that they have placed an order, but what actually happens is SagePay is taking a long time to display the password auth page. This was helped by adding a ‘please wait’ message after the user places the order.

Are you saying on your web-site it works some of the time?

Can you reproduce the issue in ‘test’?

3d secure you manage through sagepay’s admin screen.
I will look at adding additional years to next update.

Thanks

Steve

Hi I appreciate your issue – here is a temporary fix, let me know if it works for you and I will get it added.

Rem out lines 591 and 616 ds-sagepay-direct.php first – then add the code below at 591

$dummy_postcode = '12345';
 $countries = new WC_Countries();
 $address_formats = $countries->get_address_formats();
 $country_address_format = $address_formats[$this->order->billing_country];
if( strpos( $country_address_format, '{postcode}' ) )
   $hidden_postcode = false;
else
   $hidden_postcode = true;
$this->add_param('BillingPostCode', $hidden_postcode ? $dummy_postcode : $this->order->billing_postcode );

then add the following to where you remmed out the line that was at 616

$this->add_param('DeliveryPostCode', $hidden_postcode ? $dummy_postcode : $this->order->shipping_postcode );

Apologies if I haven’t explained it very well – if you would like I can send the modified file – let me know an email address.

This a message returned back from SagePay. SagePay are requesting the billing postcode. No it’s not the plugin , it’s just returning the results from the original request.

Regards

Steve

This maybe irrelevant for you now, but I’ll make it available to others – in file ‘ds-sagepay-direct.php’ line 638 (version 0.1.7.3)

modify this:-
$desc = $item['name'] . ' [' . $sku . ']';

and change to:-
$desc = '[' . $sku . '] ' . $item['name'];

Sage will now be able to interoperate the product code.

Regarding your other issues Sage’s SData maybe an option, I’d imagine there will be more utilities out there supporting your integration needs – I will be looking at it for my own requirements.

good luck

Steve

I understand what you mean now – how stupid that they don’t offer the option to import as sales orders as well as invoices.

The fact they support stock reconciliation, would imply you may be able to a ‘shortfall’ on ‘products’ rather than ‘sales orders’ to get your re-order quantities.

I’ve used a product called Connect for Sage (now called Zynk) quite old now but it integrates with your ecommerce software rather than the payment gateway, I don’t know if anyone has written a plugin for woocommerce.

looking at the integration documentation if should be a simple change. I will try and get the change out today.

i understand that you don’t stock items and you order when required.

Presumably your items appear in sage as products? I would hope that when your order is processed in Sage that came from SagePay your inventory count would decrease for the items ordered, then giving you the ability to run a short fall on your orders in Sage and allow you to place a purchase order with your supplier. Are you saying it doesn’t work like that?

Regards,

Steve

We use a product called Connect to synch our stock, customers and orders. This works separately to sagepay. I’m happy to look into integrating it. Do you have anymore information?

Currently the Sagepay Direct plugin just generates a shopping basket and the details of the order.

Regards

Steve

Hi
The product code (the sku ID) is sent part of the shopping cart data, if you look at the additional information in sagepay for that order it will appear next to the title in square brackets. The billing phone number is sent to sagepay also.

Regards

Steve

Not that I’m aware of, your sagepay account would need to be configured for the various currencies. The transaction data and debug would show details in the admin pages.