Ateeq Rafeeq

Hello there was some problem with credits, in both cases either you are using credits or devices you have to connect device with SMSchef thats why the Devices option is more reliable. So i recommend you to use that. Also SMS feature is not available in free version you should communicate through premium support forum!

Hi, Please download the latest version it will send email to technicians when a job is assigned to them! Thanks.

Hey yes of course the search feature in backend for products let you search products by SKU or product name both so you can try it. Go to wp-admin >> RepairBuddy >> Jobs >> Add new and in Products section search product by SKU it will work fine!

Hi,

We have updated the plugin now each device will load its own service section which will have prices related to that device or brand.

The plugin also now let you select Other in manufactures if the brand is missing from the list.

The plugin will also let you select other from devices if the device is missing from the list of selected brand’s devices.

I hope this will be helpful for easy booking process thanks.

Yes there are no limits in free version only pro features are hidden. There can be a conflict between some other plugin try to deactivate other plugins and that can help!

No, cause that’s a pro feature please purchase the license to remove that link and also you can disable emails just go to main settings of plugin and disable emails to email customer on everytime status change. So there is no email for customer . There is no other way thanks.

I just checked your website and services are not loading on booking page, so kindly try to add some services from services section in our booking page. And if you are using grouped services, make sure you have added Services group so they can appear under they group like LCD repair, Services Hard Drive Repair Services etc.

Hey new update have released which will let you use 0 decimal. For your second question please provide m ore details so we can replicate the problem thanks.

Hey this type of Case number will not be secure anyone can guess the case number of someone else, and this can leak the data of your customers to others which isn’t secure. However, Instead of just case number there can be 2 fields, like

Job ID and
Email/Phone

And this can work this way, we have this in consideration to do this very soon Thanks

Thanks for reporting, You can keep plugin active there will be no problem.

To troubleshoot your issue we need more details please tell me what version of php your website is running on? And which plugins are active on your website.

If you want you can send me your WP logins from our site’s contact page. And we will be able to analyze why its producing this problem on your website thanks. https://www.webfulcreations.com/contact-us/

Thank you for reporting the issue , we have fixed the problem and you can download the latest version and activate it, this will not generate any fatal error on your server environment thanks

Matt You are rockstar ?? Thanks for spending time to identify the problem. That’s great fix… Developer should fix the problem asap before all sites start uninstalling their plugin as its not displaying or loading slider

Thank you very much for your kind words ??

Hey you can disable the services for specefic device types and device brands and only select them for that device https://monosnap.com/file/2iH9qKkmwdq6ok5GWNdiSs3RveGjKH

Then it should work thanks.

Hey there is no option to select multiple services at the moment kindly stay tuned to get this option we may release it in future updates but we don’t have any plan yet about it.