Woocommerce – Price filter does not apply on the products

Hi @zveuse,

Thanks for reaching out to us, and for including that screenshot and that page link. I can see what you’re describing here.

I’m using wooCommerce and have the latest days tried to make my shop responsive for all platforms, this may have done something to my “Product filter by price” because now it does not work.

As a first step, could you please go to WooCommerce > Status > Tools and click the button to Regenerate the Product Lookup Tables? Once those have regenerated, check to see if the issue is resolved.

If that doesn’t work, could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

Thank you!

Hi Jess!

Tried to regenerate and still the same error, I have also double-checked both wooCommerce and WordPress being updated to the latest possible update. If it helps you, I didn’t mention I use Elementor as page builder combined with Woo, if that info helps you.

Absolutely, I will paste the report below!

### WordPress Environment ###

WordPress address (URL): https://zveusetrading.store
Site address (URL): https://zveusetrading.store
WC Version: 4.8.0
REST API Version: ? 4.8.0
WC Blocks Version: ? 3.8.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.7.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 205 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.13
PHP Post Max Size: 256 MB
PHP Time Limit: 50
PHP Max Input Vars: 5000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.25-MariaDB-1:10.3.25+maria~focal
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.8.0
WC Database Prefix: www_
Total Database Size: 34.98MB
Database Data Size: 30.21MB
Database Index Size: 4.77MB
www_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
www_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
www_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
www_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_options: Data: 3.02MB + Index: 0.09MB + Engine InnoDB
www_postmeta: Data: 23.47MB + Index: 2.97MB + Engine InnoDB
www_posts: Data: 2.50MB + Index: 0.34MB + Engine InnoDB
www_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
www_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
www_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
www_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
www_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
www_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
www_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 277
blocks: 8
customize_changeset: 20
elementor_library: 19
featured_item: 8
nav_menu_item: 17
page: 12
post: 1
product: 38
product_variation: 264
revision: 723
shop_order: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (16) ###

Code Snippets: by Code Snippets Pro – 2.14.0
Elementor Pro: by Elementor.com – 3.0.8
Elementor: by Elementor.com – 3.0.14
Insert Headers and Footers: by WPBeginner – 1.5.0
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.3
Google Ads & Marketing by Kliken: by Kliken – 1.0.6
Mailchimp for WooCommerce: by Mailchimp – 2.4.7
one.com themes and plugins: by one.com – 0.7.6
Performance Cache: by one.com – 0.2.7
Printful Integration for WooCommerce: by Printful – 2.1.18
Really Simple SSL: by Really Simple Plugins – 4.0.5
Rank Math SEO: by Rank Math – 1.0.54
WooCommerce Stripe Gateway: by WooCommerce – 4.5.5
WooCommerce Shipping & Tax: by Automattic – 1.25.4
WooCommerce: by Automattic – 4.8.0
WP Mail SMTP: by WPForms – 2.5.1

### Inactive Plugins (3) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Jetpack by WordPress.com: by Automattic – 9.2.1
OnSale Page for WooCommerce: by wpgenie – 1.0.11

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #289 – /shop/
Basket: #291 – /basket/
Checkout: #293 – /checkout/
My account: #295 – /my-account/
Terms and conditions: #562 – /terms-and-conditions/

### Theme ###

Name: Astra
Version: 2.6.1 (update to version 2.6.2 is available)
Author URL: https://wpastra.com/about/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 163
Oldest: 2020-12-09 20:22:08 +0000
Newest: 2020-12-15 10:26:19 +0000

• This reply was modified 3 years, 11 months ago by zveuse. Reason: Extra info

Hello? ??

This is a bump of the reason of no answer

• This reply was modified 3 years, 11 months ago by zveuse. Reason: bump