SuzanneL

I am only just starting with Newsletter myself, but had had some experience with BlueHost, so if your SSL is not recent, I think my best suggestion now is to just call FastMail and/or BlueHost support. Email should be email, so somebody ought to be able to tell you where the two services are not shaking hands properly. They might ping-pong you back and forth between the two services a couple of times, but if you take careful notes (or screenshots) of what they tell you, hopefully you’ll be able to reconcile them.

Did you recently install an SSL on your BlueHost account? Did that somehow interfere with your DNS settings for your email? Or perhaps your BlueHost account is “protecting” you from FastMail if it is not detecting that you are securely connecting to your FastMail account. It might be as easy as changing your port settings, and FastMail can tell you what those should be. I’m sure they offer a secure port setting.

TinyMCE (& the plugin Advanced TinyMCE) land on whatever you last used it as. Disable Gutenberg didn’t do that to you.

@simonemontrucchio I ran into the same thing you did. The Admin’s view of TinyMCE Advanced was not the same as the Editor’s view of TinyMCE Advanced. Then I looked at the Author’s view of TinyMCE Advanced, and it was the same as the Admin’s view, which didn’t make sense to me.

Then I realized that the “Toolbar Toggle” button (the box of dots usually on the top row on the right in the standard TinyMCE) MUST be added in the TinyMCE Advanced settings by the Admin, and then the Role-user with the wrong view of the editor MUST press that button.

That will open things up for your people. ??

Hi Azzam, I was scratching my head over this one too, because I had uninstalled Tawk.to (because I wanted a group chat, not a customer service chat), and I even checked my plugins folder to make sure it was gone, but yet it was still appearing everywhere on my site.

Remembering to remove the text-widget or other text location one might have pasted the Tawk.to script, which comes as part of the instructions for installing it in the first place, is what completed the uninstall for me.

Regards.

(Of course, it’s always better to make such code such changes to a child theme of the original theme.)

This issue is not resolved. Yes, we have installed the “Advanced Custom Fields” plugin. But as smwordpress pointed out, your “Slider Options” field still only appears under the Post editor — and it does not appear under the Page editor.

So no static Pages can have a slider.

I fought with the above issue for days, ripping out plugins, de-activating & re-activating the theme, deleting & re-installing the theme, going through the cycle again and again to no avail, and now suddenly it has fixed itself. I don’t know what I did or what you did ??

But thanks. If it happens again, I’ll be back.

Thank you, but just changing files permissions does not work for me either. I have been running this WordPress site of mine for several years, and since I upgraded it to 3.5, it will not take media uploads. Other WordPress sites I am running on the same host in the same hosting account that I have not upgraded are still able to upload media, so I DARE NOT upgrade them.

This is a new bug introduced into WordPress 3.5.x, and it is about time somebody started calling it that.

Thank you, fonglh. That tells me the server is serving the site correctly ??

Yes, I have upgraded my Chrome, Opera, and Firefox to all top of the line most recent versions, and I have had no luck. In fact, when you said you got it working on your Chrome, I presumed the problem must be my operating system, Windows XP. (What OS are you running?)

So I jumped on my son’s computer, a desktop tower running Windows Vista, but I had the exact same results as I’ve been having on my XP Acer netbook. I even upgraded his Chrome and Opera (his Firefox was already running the most recent version). The results were exactly the same:

• WP 3.1 works fine, but WP 3.2.1 will not activate anything on the right hand side of the admin side. No widget dragging, no adding media to a post, no screen options, not even logging oneself out.

My son’s Vista computer is running MSIE9, and yes, WP 3.2.1 will work on MSIE9 (as well as the MSIE8 on my netbook). But not a single browser of any other stripe will run WP 3.2.1 on either of our computers.

So I then decided to tested both my netbook and his tower booted to Ubuntu 10.10 Live USB. That just gives us the Firefox that comes with it, and the results were again exactly the same:

• WP 3.1 works fine, but WP 3.2.1 will not activate anything on the right hand side of the admin side. No widget dragging, no adding media to a post, no screen options, not even logging oneself out.

So I called a friend who is running Linux/Ubunto 11, with its incarnation of Firefox – and the WP 3.2.1 works just fine for him.

So for jollies, I pulled my other son’s other tower out of the closet, dusted it off, and tried that. I don’t know what operating system it used to be. I suspect it was XP, but it was in the closet for a reason and it will not boot to Windows anymore. So I booted that to the Linux/Ubuntu 10.10 Live USB – with the exact same results as above – WP 3.1 thumbs up, WP 3.2.1 thumbs down.

So I am happy for the people WP 3.2.1 works for. I have, however, identified 3 computers and 3 operating systems, for which WP 3.1 works fine, but WP 3.2.1 does not not – XP/Vista/ & Linux/Ubuntu 10.10

Unless of course the Windows computers concede to run MSIE.

Perhaps I should re-title this forum thread “Snookered by Microsoft”.

It is time for this elusive problem to get a bug ticket number

Anyone who wants to play with this and see for themselves can create accounts for themselves on the side by side sites:

Test01 WP 3.1, which defaults to Editor mode, but allows you to make posts and set “Screen Options”, so you don’t upgrade the WP on each other, and

Test02 WP 3.2.1, which defaults to Administrator mode, so you can succeed or fail at dragging widgets, making posts with images in them, and flipping the “Screen Options” on or off.

If you do try it out, lease post your results, along with which OSes & browsers you used.

Thanks!

PS, Yes, Fonglh, I did download and install a fresh copy of 3.2.1 for the pristine 3.2.1 installation. The problem presents itself whether I download fresh code, upgrade from older code, or “Reinstall” completely over an upgrade.

Thx again.

You just proved that the problem is WordPress.

I use a large host service, one of the largest.

3.1 works.

3.2.1 does not work.

No difference between them, other than that.

Therefore, if WP has changed either the server requirements, or the client software requirements, please point me to the documentation so I can fix it. Lack of documentation of new requirements would make it WP’s fault, not the server’s fault.

Because I am the first to report the problem only makes me the first. It does not make me wrong. If you have no interest in solving this particular problem, then why are you responding? Many thanks to those who are interested.

No need to request a password to see this problem. You can create your own (defaults to Editor role):

WP Version 3.1 Test01

WP Version 3.2.1 Test02

Thank you very much for experimenting with this and seeing what I mean.

Yes, I’ve just installed two pristine WordPress installations side by side, at your request. Brand new database for each, no plugins, no nothin’. One is version 3.1, the other is version 3.2.1

3.1 admin side works 100% fine.

3.2.1 admin side disables clicking on most everything on the right hand side of the admin side. You cannot even log yourself out.

So no, it is not me. Even if the requirements for client software have been changed, that needs to be documented, and that alone would be WP’s fault.

If you work for www.remarpro.com, or have any interest in solving this bug, you may request the usernames and passwords. Either contact me directly, or post a way for me to contact you and send them.

Thank you for your attention to this problem.

Here is proof that the problem is not me –

I have installed two fresh test installs of WP:

1. test01, WP 3.1, installed via cpanel Fantastico, which does not display the buggy problems I am describing. No problem with clicking on anything on the right side of the admin backend, no problem flipping back and forth between Visual/HTML editing of a new post.
2. test02, WP 3.2.1, manual install (3.2.1 being so brand spakin’ new :-P, it has not yet propagated to Fantastico), which is every bit as buggy as I described.

Please write me for the usernames & passwords, as you can understand I don’t really want to post them on a public forum.

Nah, I only have it on a few sites, because I don’t want to confuse people on the sites where the admin is shared. OZH had its own problem with the new wp upgrade — it was leaving a blank left column behind. Deactivating and entirely deleting OZH, then reinstalling with completely fresh OZH code solved that problem ??

For the moment I’m stumbling along with IE8, but I’d like to not have to do that.