Suyash87

client has already done this, did not help much. This is only front end activity error.

ok sure, I will do it.

what is modsecurity?

this site does not run any security plugin and we had disabled other plugins, but did not work

Hello Mike Jolley

tried other themes too, but still the error.

Hello Caleb Burks

yes, I am searching from that box, but it is redirected to homepage, I tried disabling all plugins, it did not work.

Do you have any idea about how this works?

Hello Ben

thank you for your reply, I am not able to visit https://www.vidalcreative.com.au/soda/wp-admin

is there any other way to login?

Now I checked root folder by clicking Show hidden files, but there are no hidden files.

And theme is Paper Lantern

Hello Borge

I tried to find that option but could not see it

I am using cPanel, Inc. 56.0.25

Hi AjitKhodke

Yes, I asked client to contact support.

Hi newtonentropy

there are no hidden files on server

Yes I can understand, I just wanted to know whether it is WP issue or other, seems like other since it is hosting related.

Only thing is it is not visible in my cpanel file manager.

checked, no .htaccess file or option to show hidden file.

Also, when i click file manager I am directly going to public_html filder and not asking for any option to show hidden files

Hi, I checked through file manager option in cpanel, but there is not .htaccess file

Hello Anand,

thank you very much for the reply.