susieh

Hi there
we seem to have fixed the problem but now we have another issue.

We can set the shipping class for a variable product but the cost doesn’t work in the cart. It works for non-variable products

Thank you – we’ll check and get back to you

Our site is about to be launched, we can’t just switch to a default theme..

Thanks.

– So you are saying that it should show up in the dropdown for the vendor right?

– What do you mean “or you may delete that shipping from the backend”

– I have tried to add a vendor but that is not working either – see video here.
https://www.mediafire.com/file/1zl5scpx7tjxead/AddVendorIssue.mov/file

so I cannot test with a new vendor. Can you look at the add a vendor issue please.
Thanks

Here are the screen videos –

https://www.mediafire.com/file/tggsdgb3p5sho92/Shipping_video1.mov/file

https://www.mediafire.com/file/c6ue14msozl04gk/shipping_video2.mov/file

Thank you – I will send today