Is there a possibility to edit that field? How about they submit last 5 digits of transaction ID, that way its easier for them to enter it.
Also, most general public wouldn’t understand the transaction ID meaning, that why I am asking if it can be made optional.
Instead of submit button with transaction ID, what if there is button “confirm payment”
When you click that,
It will through a browser popup saying “Please click on OK if amount deducted SMS received else click Cancel”
So button for OK will confirm order
button for cancel will process order with pending payment status (this way the admin can get contact details and call up the customer asking him for pending payment)
Thank you for instant replies!
Also, is there a way to get in touch with you (via email/number)?