supportwpr

Hi @marxveix

We are glad that it worked!

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

Hi @breskelia

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

Hi @marxveix

We are glad that you have managed to fix the issue by yourself.

Feel free to contact us at any time, and we appreciate your continued trust in our services.

Kind Regards

Hi @frankruimte @marxveix @bychelise

At first, thank you for choosing our theme and service.

?New WordPress update brought some changes and it changed thumbnail sizes completely, our development team is working on the solution and we let you know when its fixed.

Before please try to use temporary solution. Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

img {
width: 100% !important;
height: auto !important;
contain: none !important;
contain-intrinsic-size: none !important;
}

Kind Regards

Hi @marxveix

Here is the CSS snippet example:

.page-id-2 .sidebar-right-wrap {
display: none !important;
}
Here is the screenshot to understand how you can change the page ID and disable the sidebar on preferred pages: https://prnt.sc/v9ej9FMNJGl1

Kind Regards

Hi @marxveix

At first, thank you for choosing our theme and service.

Please navigate to Dashboard > Appearance > Customize > Additional CSS and add the CSS snippet below:

.slider-item-bg {
border-radius: 30% !important;
}

Kind Regards

Hi @ahinxlage

At first, thank you for choosing our theme and service.

We hope this message finds you well. We want to inform you of an important update regarding support for the Ashe Pro theme.

To ensure that we continue providing high-quality support and guidance, we ask that any questions or support requests related to the Ashe Pro theme be directed to our dedicated support email: [email protected].

Please note that the www.remarpro.com support forum is intended solely for discussions and support regarding the free version of the Ashe theme. Any inquiries related to the premium version must be handled through the specified email address to maintain compliance with platform guidelines and ensure you receive the best possible assistance.

Thank you for your understanding and continued support. We look forward to helping you with all your Ashe Pro questions and requests.

Kind Regards

Hi @marxveix

There is a several ways to deal with the blurry images, using wordpress-woocommerce options.

1. If Ashe Pro installation could change the image sizes, WooCommerce may not have updated the image files to reflect the new sizes. To fix this:
2. Install and run the Regenerate Thumbnails plugin.
3. This plugin will resize your images according to the settings in WooCommerce and your theme
4. Please navigate to Dashboard > Appearance > Customize > WooCommerce > Product Images, and try to change the dimensions of the images and also the aspect ratio.

Kind Regards

Hi @marxveix

If you are Ashe pro user, please contact us via this email address: [email protected] our support team will answer all your questions.

Kind Regards

Hi @marxveix

When we visit this page https://hingetee.ee/ftp/ we can’t see any content of the website, please check the screenshot: https://prnt.sc/Y5paK3ilX6Ie

To remove the sidebar on particular pages, we need to get the page ID, without visiting that page we can’t do that.

Kind Regards

Hi @marxveix

At first, thank you for choosing our theme and service.

Please share with us your website URL and we will create a custom css snippet to hide the sidebar from particular pages only.

Kind Regards

Hi @konobakazun

At first, thank you for choosing our theme and service.

To provide you with the most accurate assistance, could you please describe the issue you’re facing in more detail? Additionally, sharing a direct link to the page where the problem appears would be immensely helpful. If possible, providing screenshots of the issue will give us a clearer understanding and allow for more targeted support.

Once we have this information, we’ll be better equipped to identify the issue and provide a solution.

Kind Regards

Hi @achimfalk

Activation of the predefined styles won’t import demo data to the webiste, it will add corresponding styles to the theme only.

Kind Regards

@withrinka

Thank you for your cooperation. Our Support Team is currently investigating the issue, and we will reach out to you as soon as we have more information.

We appreciate your patience and understanding.

Kind Regards

Hi @achimfalk

The pro version has a predefined style for the dark theme and users can choose. Dark theme can be found under Dashboard > Apprearence > About theme > Predefined Styles section.

Kind Regards