supportowpok

Hi Marin,

i saw the update and now it work!

Thanks again

Stefano

Ok thanks Marin!

Yes but the real lower price was € 16.76 added on April 9, until May 8th when the price was changed to €23.95, in this case the real lower price in past 30 days was € 16.76 right?

Hi Marin,

thanks for the reply, here the screen:

1 lowest price setting page https://ibb.co/mJkbqVV
2 Product price history table of a example product: https://ibb.co/8rfzbyC
3 product page: https://tmp2.polito.eu/bambini-9-36-mesi/bambino-9-36-mesi/gilet-imbottito-leggero-2329698800800/

Thanks

Per conoscenza: Il problema si è risolto eliminando “WooCommerce Fattureincloud Premium” nonostante fosse già disattivo.
Sul sito in esame era ed è attiva solo la versione gratuita.

Grazie per le indicazioni.
Impostando il codice nazione l’esito non cambia (a meno che non interessi solo i nuovi ordini).

Hi @dougaitken, I confirm both questions.

The payment is in the status Succeeded

Here is the Stripe side of the order: https://pasteboard.co/JG4K0Z0.jpg

Hello @jricketts4
We only see the option for the manual refund, please check the image in the first message of this thread.

We don’t have the ‘automatic renewal’ option that we see in other WooCommerce sites.

Thanks

Hi @jricketts4 ,
here is the screenshot of an order placed with Stripe that is not refundable automatically.

https://pasteboard.co/JEgmTNO.jpg

Thanks in advance.

• This reply was modified 3 years, 11 months ago by supportowpok. Reason: miss attachment

Hi Markus,

We can’t find any.
Is there any specific plugin that can interfere?

We installed “Email Log” and that confirms that there are emails send out multiple times.

What can we check?
DB tables? WP-Cron?

Thanks

Hi @wpmudev-support8, thanks for reply.

Waiting for your reply I’ve tested various scenarios and I found that using two decimal in my input lets Paypal works as expected.

I don’t know if this is a requirement, anyway it works only with this setting.

Thank you

Hi Rohan,

I updated the plugin but this also happens with version 23.0