supportdeeppresentation

Hi,
Thank you for letting us know. We identified and fixed this issue. It should not be happening in newer versions. Sorry for letting you know late.

From version 3.2.0 there is a new feature … Disable for User Roles… that should work for your case.

We are marking this topic as resolved as we haven’t heard from you for more then 2 weeks. Don’t hesitate to reopen or create new topic if you need to.
Have a nice day

Hi there,

How do I make the tour run after the user scrolls 50px on the post?

You can use Event settings for trigger – Element is scrolled in viewport This is available in PRO only. It is dedicated to run when some element appears in viewport, not for scrolling 50px on whole post … but if you find some element lower in post, or you adjust In View Port Offset in trigger config, you should achieve that.

And can I set a specific Class/ID for each step? Or where can I find it?

Yes, you can set each step to specific class/id … in admin board configuration for specific tour, there is a step table … you can set/adjust class/ID in Reference Selector * column

• This reply was modified 3 years, 9 months ago by supportdeeppresentation.

Hi Cyrille,
Sorry for late answer. I took few weeks off. Thank you for your inputs.

1/ insert a shortcode in the content of a step.

It is not possible yet, but I will investigate into it and check difficulity and let you know, if I can add it to next release.

I have a few step contents which have pretty long sentences

Currently tooltip widths are derived from reference element, but you are right, sometimes it doesn’t look good.
For now, you can use Enter to escape to next line in text, or add css rule to your theme

.dpintro-wrapper .dpintro-tooltip{
max-width: xxxpx;
}

I’ll check how this can be done without coding by extra option as there could be cases when tooltip needs to be very wide, so I don’t want set fixed max-width generally.

• This reply was modified 3 years, 9 months ago by supportdeeppresentation.

As we haven’t got any answer for almost 2 weeks, we are closing this topic. Don’t hesitate to open new, if you like to discuss more about this or other topic.

As we haven’t got any answer for almost 2 weeks, we are closing this topic. Don’t hesitate to open new, if you like to discuss more about this or other topic.

Hi there,
can you provide a link to page where intro tour is running and has trouble with mobile optimization?

Hi there,
we are happy to announce, that from now, we support multi-site wordpress installations even in free version (from 1.9.0) .

Have a nice day
DeepPresentation Team

As we haven’t hear from you 2 weeks and question is focus on PRO version, we are closing this topic. Don’t hesitate to open new topic, if you like to discuss more about this or other topic. For FREE version here, For PRO: https://deeppresentation.com/community/dp-intro-tours-support-forum/

Have a nice day
DeepPresentation team

As we haven’t got any answer for almost month, we are closing this topic. Don’t hesitate to open new, if you like to discuss more about this or other topic.

Hi Damien,
Let us know please, if solution is working for you or you need any assistance.

Have a nice day
DeepPresentation team

We are happy to announce new improved version. PRO version keeps going after page reload. It also increment to next step – you can change this in tour’s configuration in admin board. That should fix your issue with non AJAX form submission. Let us know please, if this works for you.

Have a nice day
DeepPresentation team

We would like still help you with Member’s Profile Page issue, but we haven’t hear from you back and it would help us to better understand your needs when you reply our previous questions. Let us know please if it is still actual.

Have a nice day.

Hi,
yes definitely. Check video:

Does it work for you?

• This reply was modified 4 years, 7 months ago by supportdeeppresentation.