Jeff Alvarez

Hi @timveck ,

We have a guide on running server cron, read here: Can I disable the WP-cron and run a server cron and still use your plugin? – AdTribes

Hi @roadlink,

Try creating a rules and filter check if the sale_price value is empty and exclude. Check if the error is still being logged.

Hi @gaaarooo ,

XML formatting error usually happens when you have a wrongly formatted feed. Looking at your feed, it seems to be generated fine so it’s likely a missing attribute.

I suggest trying our default Google Template or read their required templates here: Product data specification – Google Merchant Center Help

Hi @tdutkowski,

This is quite odd as we aren’t able to replicate this error. It might be due to caching (server/plugin). Try running a basic debug where only Woocommerce, Product Feed Pro and storefront theme running and see if you can disable the feeds fine.

Temporarily disable any server caching and see if that helps.

@tanlaci,

Can you run some basic debug? I suspect your theme, or a 3rd party plugin is not using the default Woocommerce description fields so it’s not being pulled properly.

Basic debug can be done by only having Woocommerce, Storefront theme and Product Feed Pro

Hi @stevesand ,

Thanks for that, I’ll raise this bug with our developers and get this sorted out.

Hi @angela2601,

I don’t think that’s possible to filter out as the naming convention is too similar but if one has a capital and one doesn’t have you can enable the Case Sensitive option

See: Screenshot by Lightshot (prnt.sc)

Hi @sanderrrrr ,

Looks like you are one of our Elite users, we can’t support you here due to WordPress TOS. Please reach out via our website’s contact form: My account – AdTribes

Hi @champdor ,

Afraid we currently don’t support the feature to have custom decimal formats per feed or a way to make the numbers whole(no decimal separators). What I’ll do is raise a feature request for this.

What you can try doing is creating a custom field or attribute for the product. Set the value of the value Etsy was expecting. From there re-map your feed price field to the newly created custom field or attribute

Hi @jprieto1999 @tanlaci ,

For variable products, please use the Parent Product Description mappable fields and see if that works.

Hi @timveck,

The warning for our plugin on WP Cron being disabled, you can safely ignore that as you are using server cron to do the updates. Though, we do use this WP Cron to refresh the feeds; it being left disabled the feeds refreshing might work as intended.

Hi @mihaiiceyro,

The elite version also only supports the AND condition, but we will look into this more as it’s requested quite a few times.

Hi @tdutkowski ,

I just checked it and it’s working fine: https://www.loom.com/share/a2e103229fc04fc19e10054791b913d2

I think it might be that the ajax request on the server side wasn’t complete. Can you please open up your browser console, check the network tab and ensure that the disable feed request is finishing?

Hi @ititistore,

Okay so it seems that with regular products I need to map Condition to Product condition and for variable products its Pa condition. How would I set this up so that it works for both?

= The regular condition mappable field works for both variable and simple products. The default value will also always be New. Changing this value is not possible natively via WooCommerce.

What im doing now is changing my if Pa condition is equal to ***** then Product condition ***** which seems to work but requires that I have double the amount of rules. Is this the best way?

= Yes, using rules and filters is the ideal scenario here. You could also create a custom field or attribute and pass that information to the feed.

You could also use the product attributes for both Variable and simple, and set it there. From there you can just use a single attribute for mappable, it also means that you pre-set the condition values.

Hi @5039gp8dq72t720,

Can you please try restarting your server’s WP Cron? Reach out to your hosting provider if you aren’t sure on how to do it.

Also, we are working/researching on implementing a better way to refresh feeds and if you haven’t yet go to Product Feed > Settings and click the sync feed button