Sunjida Binta Al Beruni

Hello @przester ,

If a student is already enrolled in a course, there’s no need to enroll them manually again. Manual enrollment is only necessary when a course is set to private.

We apologize for the fact that currently, we don’t have an automatic enrollment feature for private courses. The only way to enroll students in a private course is by manually adding them through the enrollment section.

We appreciate your understanding, and if you need further assistance, If you encounter any further issues, then let us know.

Your regards,
Sunjida

Hello @przester ,

After enrolling to the courses, users can navigate to the private course page in two ways:

1. By using the direct URL of the courses, which will only be accessible to those who are already enrolled in the course.
2. By clicking “Start Learning” or “Continue Learning” from their Dashboard under enrolled courses page.
   
   Regards,
   Sunjida

Hello @suzancronje ,

Please contact support at themeum dot com to resolve your issue.

Regards,
Sunjida

Hello @przester ,

Thanks for reaching out to us.

If you want to keep a course hidden from course listing page but people that already has access to the course should see it, then you have to make that course private.

After that you have to enrolled the students on that course manually from the enrollment section. You can do it by following the steps below:

To manually add the students who should have access:

1. Navigate to Tutor LMS:
   • Go to Tutor LMS->Enrollment. Where you can find all the enrollments of all the students in the corresponding courses.
   • On that page you will find a button called “Enroll a student”. Click on that button. I provide the screenshot below:

https://snipboard.io/sSU93L.jpg

1. Then you will find a pop-up like the screenshot below:

https://snipboard.io/PhW5Qk.jpg

1. In “select a course” option, you can select the private course that you made.
2. Then search the student by his/her name and select them from there. I have given another screenshot below:

https://snipboard.io/W4qA2t.jpg

1. Then click on the “Enroll Now” button.

After enrolling students manually, students could see the private courses on the course list page.

I hope it will fulfill your requirement. If you need any other clarification then let us know.

Your regards,
Sunjida

Hey @suzancronje ,

To enable the content drip settings for a course you have to enable an Add-on content Drip.

After enabling it, content drip will be found under course settings while you edit a course. If you do not enable it then it would not show under course settings.

If you encounter any further problem then let us know.

Regards,
Sunjida

Hello @suzancronje ,

Thanks for reaching out to us.

Sorry for your inconvenience. Course retake option is only available for whole courses not for single course content like lessons.

Lessons will be lock if you enable the Content Drip settings by clicking on the “Course content available sequentially”. Could you please verify, that option is clicked or not? If you click on that option, lessons have to complete sequentially. If you want to access the lessons in flexible mode, then disable the content drip settings.

If you encounter any further problem then let us know.

Your regards,
Sunjida

Hello @mellemeijer ,

Unfortunately, there is no option in the settings to change the slug of a course bundle directly. However, you can change the slug by adding the following code to your theme’sfunctions.php file.

function change_tutor_course_bundle_slug( $args, $post_type ) {
    if ( 'course-bundle' === $post_type ) {
      $args['rewrite']['slug'] = 'new-course-bundle'; // Change the slug to 'new-courses'
    }
    return $args;
  }
  add_filter( 'register_post_type_args', 'change_tutor_course_bundle_slug', 10, 2 );

I hope this will fulfill your requirements. If you have any further clarifications, then let us know.

Your regards,
Sunjida

Hello @tonella ,

Thank you for reaching out to us.

To display the “Mark as Complete” button, please navigate to Tutor LMS > Settings > Courses > Course Completion Process and enable the Strict Mode option. Once enabled, reload your site, and the button should appear.

If you would like to display the progress bar on your site, go to Tutor LMS > Settings > Design > Course Details and enable the Progress Bar option. This will display the progress bar within your course content.

We hope this resolves your issue. If you need further assistance, please don’t hesitate to contact us.

Your regards,
Sunjida

Hello @wijerama ,

I apologize that enabling the Image Lightbox did not resolve the issue.I have attached a video demonstrating how to add an image into course content or a lesson using Elementor. Please review the video carefully and ensure that you have followed the process as shown. If you continue to experience issues, let us know.

https://drive.google.com/file/d/19iy0y4PIaPOakKB-a3ynhngRZ-8qtcZP/view?usp=sharing

Regards,
Sunjida

Hello @xmsmmgrs ,

We apologize for any inconvenience.

Unfortunately, there is no option available to adjust the size or make the size big of the HTML5 audio player specifically for MP3 files. The player size is generally consistent across different types of media.

If you require further assistance or have any other questions, please let us know. We’re here to help.

Your regards,

Sunjida

Hello @7hephysicist ,

Thank you for bringing this to our attention.

Currently, in Tutor LMS, both parent and child categories are displayed as individual categories on the course archive page. The categories are not shown in a hierarchical structure on the front end, and all categories are listed as top-level entries.

We understand that displaying categories in a hierarchical order could be beneficial, and we appreciate your feedback on this matter.

If you need further assistance or have any other questions, please feel free to let us know. We are here to help!

Best regards,
Sunjida

Hello @baselahmad ,

We apologize for the inconvenience you’re experiencing. To resolve this issue, please replace line 84 in the file located at wp-content/plugins/tutor/templates/single/quiz/top.php with the following code:
echo esc_html( $time_limit . ' ' . ( isset( $available_time_type[ $time_type ] ) ? $available_time_type[ $time_type ] : $time_type ) );

We hope this helps fix the problem. If you need further assistance or have any questions, please feel free to let us know.

Best regards,
Sunjida

Hello @7hephysicist ,

We apologize for any inconvenience this may have caused.

Please rest assured that our team is actively working on resolving these issues, and we aim to address them in the upcoming Tutor LMS 3.0 update.

Thank you for your patience and understanding.

Your regards,
Sunjida

Hello @olammyju ,

Thanks for reaching out to us.

We are sorry for the fact that currently, there is no option to set the default points of a quiz to 10.00. However, when creating a quiz, you can manually adjust the points to 10.00 in the “Points for this Answer” section instead of the default 1.00.

I have attached a screenshot below:
https://snipboard.io/ovmRQZ.jpg

If you have any other clarification, then feel free to ask. We are here to help you.

Your regards,
Sunjida

Hello @zokkoz ,

I am sorry for your inconvenience. It seems the issue you’re facing is related to URL structure. Tutor LMS courses page having a predefined URL structure. When the URL changes, it can result in 404 errors.

In TranslatePress, each language has a fixed slug added to the beginning of the URL. This fixed slug cannot be removed, which is likely causing the 404 errors you’re experiencing on the courses page.

To resolve these multilingual issues, you might consider using Weglot as an alternative solution for adding multilingual functionality to your site. Weglot offers robust multilingual support and may handle the URL structure more effectively.

If you need further assistance or have additional questions, please let me know!

Your regards,

Sunjida