sundayfanz

My sincere apologies for the inconvenience.

Could you please provide the specific error message you received? You can find it under “WooCommerce > Status > Logs.”

Best regards,
Sunday Medagbase

Hi,

Thank you for reaching out to us about the issue you’re experiencing with our plugin.

In order for me to investigate further, would you be able to provide any error logs or screenshots related to the issue?

This will allow me to better understand the problem and work towards a resolution.

Thank you

Hi,

We’ve made some updates to the “Customers” list of conditions. Previously, it used WordPress users’ identities, but we’ve optimized those conditions to use WooCommerce users’ identities.

Additionally, we’ve added a new “woopcd_partialcod/get-cart-customer” filter for customization.

The updated version of the plugin will be available in just a few hours.

Thank you for your patience!

I have reviewed the issue and determined that the payment method identification issue is a feature, not a bug. 

It is designed to prevent conflicts with other payment method plugins. 

Additionally, the plugin attaches additional metadata information to the order about partial payments, which allows developers to customize the plugin for similar issues. 

Clearly, it appears that the plugin is not compatible with the Shiprocket plugin and will require some coding