sujaypawar

Hi @jjanthony,

So sorry to hear about your experience. We try to respond to all support questions submitted via our helpdesk in 5 to 24 hours.

Did it take us a week? Was it the support channel of Astra / Brainstorm Force? Or it was Elementor? In either case, it sucks.

Please feel free to email me at: sujayp @ brainstormforce . com and I will be happy to help personally.

Regards,
Sujay, CEO & co-founder of Brainstorm Force.

In the Elementor editor, you should see an icon of Starter Templates which would help you import any template from our library.

Did you have any trouble with it?

I think this warning is in the essential-addons-for-elementor-lite plugin as you can read from the message.

Our plugin is different.

Hi @stefan-m-1

This is Sujay from the Astra team. Thanks for taking the time to leave a review. However, I’m not sure if I understand it.

Could you kindly elaborate?

Thanks for the review and feedback @masudrana247

Yes, Astra does not offer two/both sidebar layout at the moment. But we may consider adding it in the future.

Hi @orlandoo,

My apologies for inconvenience. As you can see from our other reviews we often get very positive comments about our support generally.

Could you please provide your ticket number so I can track the status?

• This reply was modified 6 years, 11 months ago by sujaypawar.
• This reply was modified 6 years, 11 months ago by sujaypawar.

Thank you for ratings @henriksindrup

Thank you for raying @arnaudfournier

Thank you for amazing remark and review, @atmaarten. Appreciate your support!

Thank you for rating @ogmeister

Glad you liked Astra @tonybullion ??

Thank you for rating @cpfcomputer

Appreciate your review, @nerubriv

Thanks a ton for your review, @mknez

Thanks for your remarks, @mack28 ??