subhajitwisdm

Thank you very much for the help. I have received the email and will communicating with the support team via that. You can close this thread for now.

I have checked the spam as well. But unable to find it. Can it be resent from your system? That will be so much helpful.

Hi,

I haven’t received the email. Could you please confirm again if it is sent or not?

Hello,

This is the support ticket number – 8550696. I haven’t heard back from the support team yet. could you please check it once?

Hi,

I am contacting support from my-account in Woo.com since Thrusday ( 25th July ) last week. But not getting any reply or ticket number from Woo. Could you guide me if I doing anything wrong?

Hello @rajeshml,

I already contacted support in Woo.com twice before posting here, but haven’t received any communication from the support

Thank you for your replies @anastas10s and @kloon.

What I have understood from the PR #2733 that the number of max_shipments has been added directly in the code with a filter hook and there is no option right now in the plugin to control the max_shipment number from the plugin settings? Please confirm if my understanding is correct.

Thank you for the code snippet. That will greatly help to solve the problem.

Hello @carolm29,

Thank you for your help.

If I select the package there then it will generate the shipping label for one package. But the package I used to ship this products can contain 10 items while the shipping label indicating to put 16 items.

Also, I have many custom packages created under the WooCommerce > Settings > Shipping > WooCommerce Shipping > Packages. I use this packages to ship different products. Here is a full screenshot of it.

Hope to get a reply soon!

Hello @carolm29,

Here is the screenshot of the shipping settings.

Also, the problem is the product is randomly grouping in the shipping label and not me generate shipping labels according to my need. The example screenshot I have shared that order has 80 products. My each packaging box can hold 10 products, So I need 8 packages and 8 shipping label. But the plugin groups the 16 products within a package and made 5 packages. So now I can only generate 5 labels. Here is a screenshot of the shipping label generation tab for plugin version 2.6.0.
And here is the screenshot of what it is looks like in the version 2.5.4.

Thank you for looking into this matter.

Hello Elementor Team,

I have found one solution of the issue. Once I am enabling the setting “Enable Unfiltered File Uploads” from the Elementor settings, the import template is working properly.

From this solution, could you have an idea of the possible cause or reason of the error? Also, is the error related to the current version? Because switching to the Elementor version 3.18.3 resolves the issue and I did not need to manually go and enabling the settings.

Hello support team, any update on the issue? I am still facing the same issue with my multisite network with Elementor 3.19.2.

Hello support team, any update on the issue?

This is the error I am getting in the console
https://drive.google.com/file/d/1bLos2KUrS9iYrnLf5beVzvTSGqhTEMk_/view?usp=sharing

This is the URL of the main site – https://inmedstaging.wpengine.com/ and this is the URL of one of the subsite where I am facing the issue – https://inmedstaging.wpengine.com/hannahbolar

I checked that the parent and child sites are using exactly same version of Elementor