[email protected]

Hi there,

Thank for writing in,

The plugin version might not have caused an effect in the post content disappearance. There will be a change in a configuration only if you upgrade the plugin to the pro version.Could you please upgrade the plugin to the latest free version and try again. If the problem stills exist then do let us know by providing additional details regarding the configuration issues. We will assist you with the appropriate issues.

Regards!
Suvechchha Subedi
AK Happiness Engineer

Hi there,

Thank you for writing in,

It seems you might be having some confusion about where to use a shortcode on the page.Please check the screenshot attached below for your convenience.
https://prnt.sc/p5n5mp

After you have used the shortcode, please provide us the link of the page if the problem still persists. We will assist you the best we can.

Regards!
Suvechchha Subedi
AK Happiness Engineer

Hi there,

Thank you for writing in,

It seems like you have changed the product display into 3 columns.This might be reason for creating issues in the design and layout of the product display. Could you please change the 3 column product display into 4 columns. After then if the problem still encounters the display width then do let us know. We will provide you with an appropriate solution to fix it.

Regards!
Suvechchha Subedi
AK Happiness Engineer

Hi there,

Thank you for writing in,

If you check the demo of the theme, you will find no difference in display in terms of responsiveness. However, the number of products that you want to display in the shop product can be done. Please follow the given instructions below to implement the changes in the site.

Suppose, If you want to display 3 products in each row then the following shortcode can be added in the shop page:

[recent_products per_page=”12″ columns=”3″]

If you have any further queries,do let us know. we will assist you the best we can.

Regards!
Suvechchha Subedi
AP Support Team

Hello Austin,

Thank you for writing back,

The logic that you are trying to incorporate in the breadcrumbs of the theme is currently not possible. As we have mentioned in the earlier section about how the parent-child category works. We keep your idea and suggestion into consideration and shall bring the updates in the future.

If you have any further queries, do not hesitate to contact us. We will assist you the best we can.

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

The problem that has been generated in the plugin can be resolved. But for instance, it is difficult for us to address the exact solution to the error message that has been generated in the plugin. Could you please send an email at [email protected] with your issue? our team will be back to you soon to provide you with an appropriate solution to fix the issues.

If you have any further queries, do let us know. we will assist the best we can.

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

When the multiple categories are applied to a single post, the breadcrumbs show the post categories in alphabetical order or either in the published date format. However, we cannot specifically identify that the particular post under a specific category will be displayed first in the breadcrumbs.

If you have any further queries, please do let us know. we will assist you the best we can.

Regards!
Suvechchha Subedi
AP Support Team.

Hi there,

Thank you for writing in,

There is a solution to adjust the image size of the products added in the woocommerce. Please follow the given instructions properly to fix this issue:

Go to your Dashboard >> Appearance >> Customize >> Additional CSS and add this CSS codes.

.woocommerce img, .woocommerce-page img {

max-width: 80%;
}

Your problem will be solved. If you require any further assistance, do not hesitate to contact us.

Regards,
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

As you have mentioned earlier that the breadcrumbs show different categories rather than the parent in the first place. But in the site, we encounter that you might not have selected parent category of some specific post like Cincinnati, Chicago. Unlike for another post as you can check in the screenshots, it works fine and doesn’t work in the alphabetical format as you have mentioned earlier.

https://prnt.sc/p2h1vb
https://prnt.sc/p2h028

Please make sure that you have selected the parent category for these specific posts. (Cincinnati, Chicago).Please, check the screenshot for your convenience.
https://prnt.sc/p2h4nb

If you have any further queries, please do let us know. we will assist you the best we can.

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

Could you please provide us additional details regarding your issues along with the site URL and the pages that you are having an issue with.so, that we could look into your problem and provide you with an appropriate solution.

Regards!
Suvechchha Subedi
AP Support Team

Hi Austin,

Thank you for writing back,

The display features of the breadcrumbs don’t display in alphabetical order as we have already checked and we didn’t find any issues regarding the breadcrumbs display. Please check the screenshot for your convenience.
https://prnt.sc/p1m6cu
AS illustrated in the screenshots, the theme is a parent category that has equipment as a subcategory then the dress is the child of the equipment category. If that’s what you meant, then please make sure that you have selected the parent category of the respective post to display the subcategory in an order. If you have confusion in creating a sub-category post then do let us know or do provide us your site URL so that we could assist you in fixing your issues.

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

Could you please deactivate another additional plugin as it might have caused an issue in the functionality of the plugin. Also please provide us some additional details regarding your problem some screenshots and your URL site link if possible. So, that we could look into your issue to provide you with an appropriate solution.

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

Yes, it can be shown at the bottom of the page or at any position on the page. As per your required, to bring additional CSS changes in the plugin design of the free version can create conflict in the default design. However, the features are available in the premium version of the plugin.you can adjust the position as per your requirement and also not have an icon at all.
Please check the premium version of the plugin. The Url is attached below:

https://accesspressthemes.com/wordpress-plugins/wp-floating-menu-pro/
https://demo.accesspressthemes.com/wordpress-plugins/wp-floating-menu-pro/

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

The issues have been fixed.please update your plugin for the confirmation.

If you have any further queries regarding the plugin, do let us know. we will be there to assist you as best as we can.

Regards!
Suvechchha Subedi
AP Support Team

• This reply was modified 5 years, 2 months ago by [email protected].

Hi there,

Thank you for the updates,

If the themes single page is made under the WordPress format then it does not create any conflict. As you can also check by changing the WordPress default themes.

If you have any other queries regarding plugin configuration, do let us know. we will be there to assist you with it.

Regards!
Suvechchha Subedi
AP Support Team