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  • Thread Starter stwcar

    (@stwcar)

    I replaced the Admin file and the Includes file and downloaded the new files. Then resubmitted on ftp.

    The site didn’t look right for a few minutes but look good again.

    Thanks for your help, it is really appreciated

    Thread Starter stwcar

    (@stwcar)

    I had already enabled debugging and have double check again.

    This is the error message when trying to udate the wordpress plugin

    Fatal error: Uncaught Error: Class ‘WP_Upgrader_Skin’ not found in /home/domains/vol1/094/3173094/user/htdocs/wp-admin/includes/class-plugin-upgrader-skin.php:18 Stack trace: #0 /home/domains/vol1/094/3173094/user/htdocs/wp-admin/includes/class-wp-upgrader.php(16): require_once() #1 /home/domains/vol1/094/3173094/user/htdocs/wp-admin/update-core.php(298): require_once(‘/home/domains/v…’) #2 /home/domains/vol1/094/3173094/user/htdocs/wp-admin/update-core.php(1015): core_auto_updates_settings() #3 {main} thrown in /home/domains/vol1/094/3173094/user/htdocs/wp-admin/includes/class-plugin-upgrader-skin.php on line 18

    Thread Starter stwcar

    (@stwcar)

    I’m not entirely sure I understand the enable de-bug in ftp. I have disabled the problem plugin so I found forn the issue.

    My problem is I don’t have the recovery email so cannot revert the WordPress site to full access. It still says there is a crictical error so find the recovery email. I don’t have this email so wondered if there was another way of getting it re-sent.

    Thread Starter stwcar

    (@stwcar)

    Thanks Steven Our host said there is nothing logged so had to believe them on that one.

    I will take a look to see if your debugging information helps. Thanks for the speedy response

    stwcar

    (@stwcar)

    I am really struggling with this and wou;ld appreciate some help if possible.

    I had a crictical error and managed to disable the plugins via ftp. Then found the one creating the error. Unfortunately at the same time as the fatal error my email inbox on the server was full so we emptied to email folders.

    The recovery email wasn’t received though. I can login in as admin using the extension suggested but cannot update any plugins as still says fatal error.

    Is there another way of getting the recovery email? Or can someone please suggest another way to rectify this please? I don’t have a backup to go to

    Any help would be appreciated

Viewing 5 replies - 1 through 5 (of 5 total)