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Forum Replies Created
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Thank you for taking the time to write such a wonderful review of OptinMonster, @joomgo. We are thrilled to hear that you are enjoying your experience and that our customer support team was able to provide you with the assistance you needed.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster!
Thank you for taking the time to share your experience, @gmariani405. We’re sorry to know that you’re finding our notifications a bit intrusive and distracting, and we apologize for the frustration this has caused you.
We’d really like to help get this sorted! Would you mind reaching out to our support team directly? We’ll be happy to assist you in disabling the notification feature.
Thank you for your feedback and we look forward to resolving this matter for you as soon as possible.
Thank you for sharing your experience with OptinMonster, @ktsparkman, and we apologize for the frustration you experienced getting started.
You can find all of our plans and pricing at https://optinmonster.com/pricing/. Our team is always available to provide guidance on selecting the best plan for your needs.
Like other services, each account level has specific limits and features. When you near your account limit, we will send email notifications to let you know what to expect, so you can keep growing your email list, leads, and sales without interruption.
We know that emails can get missed, and unexpected charges are frustrating. That’s why we offer a 14-day money-back guarantee. If you haven’t done so already, please reach out to our billing team, and we’ll be happy to get this sorted.
Thank you again for your feedback, and we appreciate you giving OptinMonster a try!
Thank you so much for sharing your experience with OptinMonster! We’re thrilled to know that you’ve had a great experience with our support team, and they quickly and effectively resolved any issues you’ve experienced.
We’re so glad you chose OptinMonster, and we look forward to continuing to provide you with the best service possible!
Thank you so much for sharing your experience, @hennesseyondrums! We’re thrilled to know our team was so helpful as you got started! We strive to help our customers achieve success, so we can’t wait to see your results too!
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster!
Thank you so much for sharing your experience, @siriusthestar ! We’re thrilled to hear our team has been so helpful along the way!
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster!
Hi @jongaze ,
We’re sorry to know that you felt a bit misled about OptinMonster’s billing practices. Our team strives to be transparent and upfront with our pricing, so I’d like to clarify our process.
When you reach the limits of your selected plan, your account is automatically upgraded so that you can continue using our service. It’s kind of like how you might be billed for an internet service, or streaming service. We also provide email notifications as you approach your limits, so you’re aware of the charge and can make adjustments to what happens when you reach those account limits.
You can read more about those settings here – https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
Additionally, we offer a 14-day money-back guarantee if you are not satisfied with our service.
We understand that our billing structure may not work for everyone, and we wish you the best of luck in finding a platform that meets your needs.
Thank you again for sharing your feedback with us.
Thank you so much for sharing your experience, @podcastsrecapped! We’re thrilled to hear you’ve been able to grow your subscribers with OptinMonster. That’s exactly what we’re here for!
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster!
Thank you so much for sharing your experience, @vincentferuglio ! We’re thrilled to know you’re finding it so easy to create and display your pop-ups!
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again for choosing OptinMonster! We look forward to continuing to provide you with the best service possible for years to come.
Thank you for sharing these kind words, @lovemalice! We’re so glad you’re finding OptinMonster so intuitive, and our team has been helpful as you’ve been getting started!
We’re grateful to have the opportunity to grow with you and look forward to continuing to help you in every way we can!
We’re so pleased to know you’re loving OptinMonster, @laurynairspeed, and Erica has been so helpful along the way! I shared this with the team today, and they were thrilled to hear about your appreciation ??.
We’re grateful to have the opportunity to grow with you and look forward to continuing to help you in every way we can!
Thank you so much for sharing your kind words, @scooterfunk! We’re honored to receive such high praise from you and are glad our support team has been so helpful! That’s exactly what we’re here for.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thanks again for your kind words and for being the best part of OptinMonster!
Thank you for taking the time to share your experience with us, @miamiskull! We’re thrilled to hear that you were able to create a simple and effective newsletter subscription popup easily. That’s exactly what we’re hoping for!
I shared your kind words with our team today, and they were delighted to hear we were able to help, especially Erica!
Thank you again for choosing OptinMonster! We look forward to continuing to provide you with the best service possible for years to come.
Thank you so much for taking the time to leave such a glowing review of OptinMonster, @bestoddsjosh! We’re thrilled to hear that you’re enjoying the customizability and features of the product.
We’re especially happy to know that Mustafa and the rest of our customer support team have been so helpful. We take pride in providing top-notch support and are so glad to have exceeded your expectations.
Thanks again for your kind words and being the best part of OptinMonster!
Thanks for taking the time to share your happy experience, @karenppg! We’re thrilled to hear OptinMonster is helping you achieve your goals and can’t wait to see what you do next.
Thanks again for your kind words and for being the best part of OptinMonster!