Forum Replies Created

Viewing 15 replies - 1 through 15 (of 22 total)
  • Thread Starter stuart2020

    (@stuart2020)

    Hi Rui,

    Yes ‘enable on mobile devices’ is enabled. Yes i purge all cache server side and also clear mobile cache and the burger reappears and then sometime later it isn’t there again but only on the home page. Do you know why this could be please? Thanks, Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Hi rui,

    Yes I sorted this one by resdesgnining the header. An elementor widget would be a great addition. Thanks, Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Hi Rui,

    Thanks for the reply, i originally took it down to 767 and that made it dissapear on desktop. It wasn’t appearing on mobile all the time then so i’ve increased the resolution trigger to 1200 but it doesn’t appear half the time (sometimes it is there, sometimes it isn’t) Do you have any ideas please?

    Thanks

    Stuart

    Thread Starter stuart2020

    (@stuart2020)

    I’ve ressolved this by redesigning the header but this problem has been superseeded by the topic above. Thanks, Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Thread Starter stuart2020

    (@stuart2020)

    Is it possible to add the menu icon with shortcode into an elementor block?

    The other is issue is that defining the left and top margin with px is not repsponsive, for example when you turn the phone on its side, the icon is over the top of the logo. Thanks, Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Thank you for this. Can you confirm firstly that the codes shouldn’t be displayed and secondly that private codes should work? Thanks.

    The above is the response to every single support case ever and is not possible for me to do.

    Thanks

    Thread Starter stuart2020

    (@stuart2020)

    Hi,

    I have made one public now so you can see. Thanks

    Thread Starter stuart2020

    (@stuart2020)

    Hi, thanks for getting back to me. They are visible on the side cart when you click ‘have a promo code’? it shows all the public codes so anyone can use them. This is no good when the code is meant for a specific person. Thanks, Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Hi,

    Thank you. I’ve done that and it works if it is .00. It doesn’t round the numbers though. I’ll have to go through and enter round numbers.

    Thanks for your help.

    Stuart

    Thread Starter stuart2020

    (@stuart2020)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://staging-wwwkarookuco.kinsta.cloud
    Site address (URL): https://staging-wwwkarookuco.kinsta.cloud
    WC Version: 5.4.1
    REST API Version: ? 5.4.1
    WC Blocks Version: ? 5.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.3.1
    Log Directory Writable: ?
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.19.10
    PHP Version: 7.4.21
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.10-MariaDB-1:10.5.10+maria~focal-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.4.1
    WC Database Prefix: wp_
    Total Database Size: 47.49MB
    Database Data Size: 40.78MB
    Database Index Size: 6.71MB
    wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 3.03MB + Index: 0.06MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 20.17MB + Index: 2.67MB + Engine InnoDB
    wp_posts: Data: 10.06MB + Index: 0.52MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.20MB + Index: 0.14MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 2.42MB + Index: 0.59MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 1629
    custom_css: 2
    customize_changeset: 27
    e-landing-page: 2
    elementor_library: 35
    mailpoet_page: 1
    nav_menu_item: 38
    oembed_cache: 3
    page: 13
    post: 3
    product: 329
    revision: 780
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (14) ###
    
    Elementor Pro: by Elementor.com – 3.3.0
    Elementor: by Elementor.com – 3.2.5
    Flexible Shipping: by WP Desk – 4.6.1
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    WooCommerce Stripe Gateway: by WooCommerce – 5.2.3
    WooCommerce PayPal Payments: by WooCommerce – 1.3.2
    Woocommerce Side Cart Premium: by XootiX – 3.1
    WP All Import - WooCommerce Add-On: by Soflyy – 1.4.8
    WooCommerce: by Automattic – 5.4.1
    Yoast SEO: by Team Yoast – 16.7
    WP All Import: by Soflyy – 3.5.9
    Smush: by WPMU DEV – 3.8.7
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (7) ###
    
    Child Theme Configurator: by Lilaea Media – 2.5.8
    Google Ads & Marketing by Kliken: by Kliken – 1.0.7
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.1
    Sales Booster for WooCommerce: by Footnote.io – 1.7.0
    Side Cart WooCommerce: by XootiX – 2.1
    Temporary Login Without Password: by StoreApps – 1.6.13
    WP Maintenance Mode: by Designmodo – 2.4.0
    
    ### Must Use Plugins (1) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.3.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Neve Child
    Version: 2.11.4.1623314477
    Author URL: https://themeisle.com
    Child Theme: ?
    Parent Theme Name: Neve
    Parent Theme Version: 2.11.4 – 2.11.6 is available
    Parent Theme Author URL: https://themeisle.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 79
    Oldest: 2021-06-14 14:57:47 +0000
    Newest: 2021-07-13 11:08:43 +0000
    
    ### Status report information ###
    
    Generated at: 2021-07-13 11:19:29 +00:00
    
    Thread Starter stuart2020

    (@stuart2020)

    Hi,

    Thank you for getting back to me. I’ve just changed the query type to AND instead of OR and that has resolved it, sorry thought i’d tried that.

    (Scribbly bits didn’t appear but all the other brands did, which shouldn’t be possible as I’m already in a brand. i.e, there aren’t 32 ‘Lanco’ inside ‘scribbly bits’ so it shouldn’t have shown that)

    Thanks

    Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Hi,

    Any ideas with this please? I can’t fix this with CSS as it’s not displaying how the CSS is telling it to. The theme is conflicting with woocommerce / stripe which is beyond my wheelhouse. Thanks in advance,

    Stuart

    Thread Starter stuart2020

    (@stuart2020)

    Hi,

    Was just wondering whether you managed to look into this conflict?

    Thanks

    Stuart

    Thread Starter stuart2020

    (@stuart2020)

    That’s great, thanks so much for the reply!

Viewing 15 replies - 1 through 15 (of 22 total)