strangeuser

Hello everyone,
Please close this I found a solution other than woocommerce.
Thank you !

Hey Oyadeyi, here’s what it says now: https://snipboard.io/nuD9ZH.jpg

Yes please the more people chime in the better. The screen actually changed completely after Paul’s intervention. I have no idea why. It always changes..

Hi Paulo,
Thanks for replying. I’m afraid plugins were not the problem, for I tested deactivating them. Now the issue changed again, when I test password reset I get a different message.

Can you please show me which Woocommerce function is responsible for sending emails ? Also how to modify the text that “There has been critical..”
This is what I see in woocommerce/.. reset password.php:

<?php do_action( 'woocommerce_email_header', $email_heading, $email ); ?>

<?php /* translators: %s: Customer username */ ?>
<p><?php printf( esc_html__( 'Hi %s,', 'woocommerce' ), esc_html( $user_login ) ); ?></p>
<?php /* translators: %s: Store name */ ?>
<p><?php printf( esc_html__( 'Someone has requested a new password for the following account on %s:', 'woocommerce' ), esc_html( wp_specialchars_decode( get_option( 'blogname' ), ENT_QUOTES ) ) ); ?></p>
<?php /* translators: %s: Customer username */ ?>
<p><?php printf( esc_html__( 'Username: %s', 'woocommerce' ), esc_html( $user_login ) ); ?></p>
<p><?php esc_html_e( 'If you didn\'t make this request, just ignore this email. If you\'d like to proceed:', 'woocommerce' ); ?></p>
<p>
	<a class="link" href="<?php echo esc_url( add_query_arg( array( 'key' => $reset_key, 'user' => $user_id ) ), wc_get_endpoint_url( 'lost-password', '', wc_get_page_permalink( '?page_id=1065' ) ) ) ); ?>"> <?php // phpcs:ignore ?>
		<?php ecs_html_e( 'Click here to reset your password', 'woocommerce' ); ?>
	</a>
</p>

<?php
/**
 * Show user-defined additional content - this is set in each email's settings.
 */
if ( $additional_content ) {
	echo wp_kses_post( wpautop( wptexturize( $additional_content ) ) );
}

do_action( 'woocommerce_email_footer', $email );

follows ups please ? Can you just share the link (href) a customer is supposed to click on..

Can you please give feedback to this issue ? Thanks

Hello thanks for replying.
The theme is not custom. “NewEStore Pro”. “NewEStore is WordPress theme that help you start sale online.”

https://cic-research.store/

On the right side of the page you can see “My account” drop list, exactly as it is provided by the theme. When you click on “Register” it leads you back to login, therefore customers can’t even register!

I checked their demo, and they also have that problem on other websites.
Can I please know how to access the “My account ” drop list code and edit where Register leads to ? As well as know the link of the correct registration form. The previous developers left the error as it is unfortunately.

Thanks